Kiefer Mazda
Eugene, OR
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My car buying experience here was exceptional. The staff were friendly, knowledgeable, and attentive to my needs and budget. They patiently answered all my questions and ensured the process was sm The staff were friendly, knowledgeable, and attentive to my needs and budget. They patiently answered all my questions and ensured the process was smooth and stress-free. The owner's commitment to creating a family-friendly atmosphere was appreciated, and I would highly recommend this dealership to anyone looking for a positive car buying experience. More
All I can say is the smiles are not the only thing to be cautious of. It’s been a while since I’ve been to a dealership ans this place reminded me of why. Make sure to READ everything you sign. They are thi cautious of. It’s been a while since I’ve been to a dealership ans this place reminded me of why. Make sure to READ everything you sign. They are thinking of themselves and the $$ not you the buyer. All the while it was visiting I didn’t read everything and got a fast one on the amount of 5k in warranties pushed to me. They eventually made it right it was just a huge inconvenience. More
Trevor made the buying process easy and April in finance made the job of filling out millions of pieces of paper actually fun! I will buy here again. made the job of filling out millions of pieces of paper actually fun! I will buy here again. More
Place is scam an they sell you messed up cars n charge u to fix it when it has a so called warranty both vehicles lb es we bought were newer an both ended up with problems I have a fam member who works 4 th to fix it when it has a so called warranty both vehicles lb es we bought were newer an both ended up with problems I have a fam member who works 4 them fxxxx kiefer More
These are rude individuals I would never recommend this place to my worst enemy they put cars on their lot that two weeks later Transmissions go out of and everything else no no no don't lie here place to my worst enemy they put cars on their lot that two weeks later Transmissions go out of and everything else no no no don't lie here More
The shop at Keefers Mazda stole my aftermarket turbo I hired them to install. $3K for the turbo from Turbonetics and another $2K to install it. After a couple months of poor performance, I took my vehicle hired them to install. $3K for the turbo from Turbonetics and another $2K to install it. After a couple months of poor performance, I took my vehicle up to a reputable sports car shop in Portland, only to find out that the turbo that Mazda had installed was used, cracked and causing an exhaust leak. Run away from this dealership!!! They’ll be hearing from my lawyer’s!!! More
I purchased a vehicle in June of 2018 and that experience was great. I do feel like I was talked into service add-ons that the service center that Kiefer had no interest in honoring. The oil change I recei was great. I do feel like I was talked into service add-ons that the service center that Kiefer had no interest in honoring. The oil change I received there this past December, they put an oil filter in my vehicle that had no seal so the oil leaked out in just a few weeks. I had to make an emergency stop because I was suddenly out of oil and had someone replace it and refill the oil, which was completely empty. When I took the faulty oil filter into the service center at Kiefer, they implied that either I or the person who replaced it was lying. I did not feel like they had taken me seriously, or were willing to compensate me for their mistake. In the same visit, I spoke with someone in their service center about getting some scratches fixed on my vehicle before the extended warranty I purchased expired. I was told that they would call me back with a time, since only one person does interior repairs, and I never heard back from them. Now I feel like they possibly shortened the life of my vehicle with the oil filter error, and that I wasted money on warranties that they did not honor. This is my second Mazda, but probably my last, and I would not recommend anyone purchase a vehicle from them, and if you do, don't use their service center and definitely don't get talked into any protection packages or warranties. More
I cannot say enough good about the entire crew at kiefer mazda. I have now purchased 2 vehicles from kiefer mazda, these people are sincere, caring and worked vary hard to get me into a vehicle with a good mazda. I have now purchased 2 vehicles from kiefer mazda, these people are sincere, caring and worked vary hard to get me into a vehicle with a good interest rate and lower payment then my previous loan. Even though I had no trade in do to my car being totalled last month and still waiting for insurance to pay off. As well as all the events of 2020. Trevor, Cameron, dylan, and of course fade you are nothing less then amazing and have earned my trust and business. Thank you again for all you do. More