Kunes Mad City Mitsubishi of Madison

High pressured sales experience, would not recommend. This dealership seemed like the typical used cars salesman stereotype. I went in to the test drive totally sure that I wanted to buy the vehicle, This dealership seemed like the typical used cars salesman stereotype. I went in to the test drive totally sure that I wanted to buy the vehicle, but the continued pressure and uncomfortable financing discussion made me walk away. Despite having run an estimated financing/monthly payment online, we were presented an estimate over 2x that amount. When talking through why it was so much higher than expected, it seemed like every item was a battle: sticker price, interest rate, declining the dealer-added coverage, trade-in value. As we were trying to leave to think about it, we were flat out asked "what does your payment need to be to sign this today?", after I'd continually communicated that the payment was not so much the issue as the overall price and interest rate. When asking about the vehicle history being a lease, the salesperson was pretty rude and made several pejorative generalizations about "the types of people who rent cheap vehicles vs a nicer brand". He also made several off-color comments about other dealerships in the area. Our experience with Trevor was most pleasant. He was the most transparent of people we talked with, and I appreciated his candor. Overall, they were most competitively priced for the vehicle we were looking at, but a total lack of trust made us uncomfortable purchasing from them. More

Buyer beware here they happy to sell your young Daughter her 1st car. Went for a ride in and told her the backend has a clunking sound. She took it in they said it was the wear on the back tires. I told her her 1st car. Went for a ride in and told her the backend has a clunking sound. She took it in they said it was the wear on the back tires. I told her take to a reputable tire shop. They looked at it and said it was the broken sway bar links make the noise. A. The do not back the cars they sell. B. The mechanic shop thought she was young she would know the difference. So I was folks buyer beware! Drive to another dealership and buy your car. More

Beware the "options". They don't explain them and they're pricey! Steve was awesom. They don't explain them and they're pricey! Steve was awesom. More

OIL CHANGE DISASTER! BEWARE! I bought my car from Kunes, new, earlier this year, 2024. Part of the welcome package was a free oil change through the Kunes Mitsubis BEWARE! I bought my car from Kunes, new, earlier this year, 2024. Part of the welcome package was a free oil change through the Kunes Mitsubishi dealership. I had my first oil change and a month later the oil drain plug FELL OUT of my car on the highway on the way to work! Talk about a mess of a morning. It is BEYOND disappointing that the technicians do not know how to simply change oil properly. I can’t imagine what other parts of their service department are lacking. I was fortunate enough to have towing coverage through Mitsubishi. I was forced to miss work, had to waste my morning in the dealership while they checked the engine. They brought my car in, put a new drain plug in, refilled the oil and “ok”ed the engine. There were NO apologies and they did nothing to make the situation right. Had I been driving a few minutes more, or less diligent, my NEW car might have been completely inoperable due to a technicians incompetence. More

Colin Mank was a lot of help and very clear, I was able to buy a car same-day. to buy a car same-day. More

Today I was able to get into a new vehicle thanks to the team working at Kunes Madison. Ian and Collin were able to help me find a vehicle that was just right and the manager Jamil was very helpful with get team working at Kunes Madison. Ian and Collin were able to help me find a vehicle that was just right and the manager Jamil was very helpful with getting me a price that I could work with. Thanks to everyone at the Kunes Madison and I recommend you see Ian or Collin when looking for a vehicle. More

Jeremy was amazing. The whole buying experience was painless. Would recommend them to anyone. Very easy. The whole buying experience was painless. Would recommend them to anyone. Very easy. More

Colin was a joy to work with, he took into consideration my qualifications and presented some great options. He was not pushy with the sale and took thing at my pace. 10/10 salesman would work with him agai my qualifications and presented some great options. He was not pushy with the sale and took thing at my pace. 10/10 salesman would work with him again. More

Colin helped us find the perfect car at the right price. He helped us to test drive multiple cars and find the one right for my sister. Trevor the finance manager was also super helpful and kind when it cam He helped us to test drive multiple cars and find the one right for my sister. Trevor the finance manager was also super helpful and kind when it came to the finance part. Highly recommend the Kunes team!! More

Great deal on exactly what me and the wife were looking for. Sales rep Paul C. made the process painless. Kunes for the win for. Sales rep Paul C. made the process painless. Kunes for the win More