Mazda of Claremont

Mazda of Claremont was very accommodating in setting up an appointment for regular maintenance. When I arrived at the service department on the day of the appointment, I was greeted by Amy who was very fri an appointment for regular maintenance. When I arrived at the service department on the day of the appointment, I was greeted by Amy who was very friendly and helpful and offered me coffee or water. I was given an approximate time for the vehicle to be ready. I opted to not stay the entire time so I was updated via text and later notified when my Mazda3 was ready for pickup. Excellent service! More

Great service as always fast and reliable service . I bri g my vehicle bang for your buck honest I bri g my vehicle bang for your buck honest More

Francisco is the man and did an amazing job with informing us of the details of the car and getting us a good deal. Really appreciate that he wasn't some shark looking for prey and wasn't pushing us informing us of the details of the car and getting us a good deal. Really appreciate that he wasn't some shark looking for prey and wasn't pushing us to make the sale. Robert on the other hand was that shark type of person but we appreciated Francisco. More

Generally good experience. Fair deal. Price seemed more than fair. No pressure. Very accommodating to my issues/plans. Lots of little (?) details I would comment on howe Fair deal. Price seemed more than fair. No pressure. Very accommodating to my issues/plans. Lots of little (?) details I would comment on however. 1. No review of car function/dashboard/Infotainment system provided by dealer personnel. I was handed the owners manual and basically told "good luck." Today's cars are too complicated not to have someone at least walk you through the basics. When I bought my last car, a Hyundai, the salesperson spent at least an hour going over all the details, and actually helped me install my Iphone and other details. It wasn't like they were too busy that day, just wasn't a priority. 2. No mention of the Mazda Connect Owners Manual. Didn't get a copy or have it even mentioned too me as existing. It is mentioned (briefly) in the Owner's Manual, but given the complexity of the system, it really should be at least mentioned, or a copy (or CD) given out to new owners. I think this is a significant lapse in policy. Have since downloaded a copy. 3. Wheel Locks. I paid for wheel locks, but they were not put on the car prior to delivery. They were in their original container in the glove box. I think if you pay for a "dealer installed" item, it ought to be dealer installed, not stuck in the glove box. Lack of detail. More

Any is always friendly, kind, and knowledgeable. My car is treated like it's her car and I recommend Mazda to anyone My car is treated like it's her car and I recommend Mazda to anyone More

In and out, drama free transaction, no hidden fees, clean and organized, would recommend this dealership and organized, would recommend this dealership More

This location makes you feel so welcome and made my purchase smooth and very happy from start to finish. purchase smooth and very happy from start to finish. More

I just started going to Mazda Claremont. I’ve had issues with my car that third party auto shops have never been able to solve. Mazda Claremont identified the issues and figured it out right I’ve had issues with my car that third party auto shops have never been able to solve. Mazda Claremont identified the issues and figured it out right away. Also love the warranty on services they offer. Each and every Service Representative has been amazing each and every time. More