Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Grapevine
Grapevine, TX
1,752 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,752 reviews
June 12, 2024
Great salesman, great representative for your dealership! Even though we didn’t buy this visit, we expect to be working with James soon-no one else! Even though we didn’t buy this visit, we expect to be working with James soon-no one else! More
by Lastride
Employees Worked With
Helpful June 12, 2024
Kal provided excellent customer service and professionalism. He was accommodating and made us feel comfortable through the whole transaction. Kal made the car buying experience more enjoyable a professionalism. He was accommodating and made us feel comfortable through the whole transaction. Kal made the car buying experience more enjoyable and I would recommend this dealer to anyone! More
by Therriage1
Employees Worked With
June 10, 2024
Outstanding job explaining all the financial details. It made the difference between getting a new car or a pre-owned. It made the difference between getting a new car or a pre-owned. More
by MFFI462
Employees Worked With
June 10, 2024
Great experience. . no pushy dealer.. very relaxed, let me make my decisions.. makes me want to buy a mercedes even more . no pushy dealer.. very relaxed, let me make my decisions.. makes me want to buy a mercedes even more More
by apfelcyber
Employees Worked With
June 06, 2024
I recently purchased a car from Mr. Marco and had a great experience. He was very knowledgeable about the different cars on the lot and helped me find the perfect vehicle that fit my nee Marco and had a great experience. He was very knowledgeable about the different cars on the lot and helped me find the perfect vehicle that fit my needs and budget. He was not pushy at all and took the time to answer all of my questions. I felt like he truly cared about finding me the right car, rather than just making a sale. I highly recommend Mr.Marco to anyone in the market for a new vehicle!! More
by keneli
Employees Worked With
June 06, 2024
I had the pleasure of working with Marco at this Dealership and I couldn't be happier with my experience. From the moment I walked onto the lot, he was friendly, professional, and extremely helpful. Dealership and I couldn't be happier with my experience. From the moment I walked onto the lot, he was friendly, professional, and extremely helpful. He took the time to understand my needs and preferences before showing me different cars that fit my criteria. He was patient, knowledgeable, and never once made me feel pressured to make a decision. Thanks to Marco, I drove off the lot in my dream car and couldn't be happier. I highly recommend him to anyone looking for a seamless car-buying experience. Thank you, Marco! More
by logan76063
Employees Worked With
June 01, 2024
Best car buying experience ever! Clyde is amazing as was everyone else I came in contact with. Clyde is amazing as was everyone else I came in contact with. More
by melaniewitte
May 31, 2024
Marco Lopez was great, efficient, and had wonderful communication! 10/10 Thank you for all the great help! communication! 10/10 Thank you for all the great help! More
by SummerT
May 30, 2024
Kal was the best. Our car buying process consisted of many unforeseen hurdles (on our behalf) but Kal worked patiently with us. He explored other options and was very Our car buying process consisted of many unforeseen hurdles (on our behalf) but Kal worked patiently with us. He explored other options and was very knowledgeable and informative. He was always kind, professional and made communication easy even with a challenging schedule. More
by deenaal87
Employees Worked With
