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Mercedes-Benz of Miami

Miami, FL

Overview
Reviews
Vehicles
4.3
579 Reviews

1200 NW 167 Street

Miami, FL

33169

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Showing 579 reviews

June 10, 2024

Amazing services. The team always take a good care of my needs. My car was ready before than expected. More

by Monica Tarricone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Main point of contact was Ignacio. Don’t know the name of the person in services that took care of my car
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Jun 12, 2024 -

Mercedes-Benz of Miami responded

Hi Monica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Helpful
May 31, 2024

BY FAR THE WORSTPLACE YOU CAN EVER BUY A MERCEDES IN YOUR LIFE THIS DEALERSHIP SHOUD BE BAN FROM THE FACE OF THE EARTH NOTHING BUT xxxxxxxx xxxxING THIEVES EVERYONE THERE SHOULD BE RETRAINED IF I COULD GIVE More

by FELIPEP0420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RONNIE RICHARDSON
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Helpful
May 24, 2024

I live 500 miles away! I was able to purchase my INFINITI QX60 and have it delivered to me! Everyone was very nice and helpful! Joshua Matthews, Stefano, John, and Erlis ma More

by 100% Guarantee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Matthews, Stephano, John, and Erlis
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May 27, 2024 -

Mercedes-Benz of Miami responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Miami! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 22, 2024

The experience of leasing the vehicle at the Mercedes Benz of Miami dealership on May 13 of this year was superb. It was fast, pleasant, and efficient. The salesperson, Mel, as well the finance manager, More

by ODrozd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melten and Junior
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May 24, 2024 -

Mercedes-Benz of Miami responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
May 21, 2024

I am happy with the service writer and the service I received. Great attention to detail. More

by Karen S Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ignacio
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May 22, 2024 -

Mercedes-Benz of Miami responded

Hello Karen, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
April 26, 2024

Amazing Dealer, amazing sales professionals. They really made me feel that I was taken care of. More

by tkalemdar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Meltem Tekin
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Apr 26, 2024 -

tkalemdar responded

amazing experience buying a car !

Helpful
April 11, 2024

Muy buen trato en todo momento siempre tratando de hacer lo mejor para estar feliz con mi compra More

by lachanel_5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hugo
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Apr 13, 2024 -

Mercedes-Benz of Miami responded

Hola, ¡estamos muy contentos de poder brindarte una experiencia positiva! Como uno de nuestros valiosos clientes, queremos agradecerle sinceramente por su negocio y esperamos verlo aquí nuevamente en el futuro.

Helpful
April 02, 2024

They proved a great service. The agent was very helpful and they also worked with me. More

by Magalie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mel tekin
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Apr 05, 2024 -

Mercedes-Benz of Miami responded

Hi Magalie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

Helpful
March 10, 2024

Nobody can be reached by phone and minimum time spent was 2+ hours. My transaction was pretty straightforward, no price negotiation allowed and cash payment, and it still took over 4 hours over two visits. More

by stan.ciombor
Purchase Time
Recommend Dealer
No
Employees Worked With
Savier (he was quite good and helpful)
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Mar 12, 2024 -

Mercedes-Benz of Miami responded

Hi Stan, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (305) 707-0147 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Helpful
February 20, 2024

It was easy to get appointment. My technical advisor was excellent and very helpful, knowledgeable. All small questions was answered fast and with knowledge More

by Eifriedman46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Priscilla
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Feb 23, 2024 -

Mercedes-Benz of Miami responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Miami. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
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