Mercedes-Benz of Rockville Centre

Outstanding experience with acknowledgement of my long time customer loyalty. Bill Mehrkens my sales professional was exceptional. time customer loyalty. Bill Mehrkens my sales professional was exceptional. More

Great job by JOHN P ! Got me out of my lease 3 months earlier w over miles all over the phone. Had the new Mercedes delivered to my house the next day. Such a easy process Got me out of my lease 3 months earlier w over miles all over the phone. Had the new Mercedes delivered to my house the next day. Such a easy process with my new car. Keep up the great customer service and communication. More

**okay- I am RE-EDITING this review to make it perfectly clear! This review is NOT a reflection on Elenita whatsoever, but on the ACTUAL dealer itself! I GIVE ELENITA TALUSAN 5 STARS** Elenita was one o clear! This review is NOT a reflection on Elenita whatsoever, but on the ACTUAL dealer itself! I GIVE ELENITA TALUSAN 5 STARS** Elenita was one of the best sale advisors I have worked with and would follow Elenita anywhere she goes! She is customer service facing and definitely made this one of the best and easy car buying experiences, compared to my past car buying experiences at MBRVC where they were poor! & mind you I have gotten FOUR Mercedes Benz cars from this dealership since 2018! Elenita is fantastic and one of a kind sales advisors! IF, you had to come to this dealership, I would highly recommend that you work with her as NO other person would compare! As she will work with you in all her power and might in getting you the best car! This is dealerrater.com where I am rating the overall experience of this dealership as a whole and including parts/services department! Though my car buying experience was virtual, I personally feel there was no lasting impact through this dealership from upper management for my ongoing and continued services with MB. That is why I mentioned not customer service facing and or showing care to keeping their current customers in-mind. It’s really is the SMALL things that make a dealer and the difference when it comes to customer service and continued car buying experience! More

Mike was great and the service is always top notch. Mike took care of everything and had all my items addressed when we were ready to close and pick up the car. Was great. Mike took care of everything and had all my items addressed when we were ready to close and pick up the car. Was great. More

Bill Mehrkens has always been there for me and my Family .. He always offers me the best course of action when buying or leasing a car. I trust him explicitly. Family .. He always offers me the best course of action when buying or leasing a car. I trust him explicitly. More

The seamless process you expect when purchasing a Mercedes. Fair pricing created a stress free, no haggle conversation. Our salesperson, Hank, was knowledgeable, hospitable and willing to help. Their Mercedes. Fair pricing created a stress free, no haggle conversation. Our salesperson, Hank, was knowledgeable, hospitable and willing to help. Their commitment to a quality experience came through in every step. Highly recommend for anyone looking for their perfect vehicle, because we did, and couldn’t be happier! More

The salesperson Bill Mehrkens was very helpful, patient, knowledgeable, and friendly throughout the purchasing process. knowledgeable, and friendly throughout the purchasing process. More

Awesome experience, will do it again! The people at this dealership were very helpful and knowledgeable about what I needed to know about the vehicle I purchased. The people at this dealership were very helpful and knowledgeable about what I needed to know about the vehicle I purchased. More

Hank was very helpful in trading in my amg53 for a new 2024 amg 53. He was very patient and explained all aspects of the trade in and new lease. Hank spent a lot of time finding the right car with the sp 2024 amg 53. He was very patient and explained all aspects of the trade in and new lease. Hank spent a lot of time finding the right car with the specs I asked for. I highly recommend Hank to anyone looking to buy or lease a Mercedes. More

Bill Mehrkens did a great job telling us about the features and benefits of the new model and finding the car in our desired color. He was there for the delivery and his follow up was excellent features and benefits of the new model and finding the car in our desired color. He was there for the delivery and his follow up was excellent More