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Princeton Audi Volkswagen
Princeton, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
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I called to service department and asked about changing the oil. The person on the other end agreed if I could bring my car within 15 min. I did. The person, who took my key, knew I was waiting on their pr the oil. The person on the other end agreed if I could bring my car within 15 min. I did. The person, who took my key, knew I was waiting on their premises. After 2 hours of waiting, I decided to go to the service representative and ask. Derek Smith was rude, uncaring, a person without empathy and nice manners. first, he said his name was Shoan S. He promised to expedite my car wash (free after any service) . He returned my car in 10 min, saying the car was 1st in the lane. I kind of kidding, declared, I can bring my car for a wash tomorrow. The service agent became rude, and another agent, a female, was helping him, repeating I didn't have an appointment. A Service Manager came in, I used to be impressed by his willingness to help customers....but he didn't interact and let Derek be rude and raise his voice, and don't care about keeping a customer, who resides 1/4 mile near his Dealership. More
Just went into VW to look into leasing a new ID. 4 and Krishna was amazing help. He went through every detail of the new car and even let us test drive his own ID.4! We worked on a deal that worked b 4 and Krishna was amazing help. He went through every detail of the new car and even let us test drive his own ID.4! We worked on a deal that worked best for us and we’re happy to be new owners of this awesome vehicle. Thanks Krishna and team! More
Gregg is an excellent salesman who went above and beyond to make it a very easy transition returning a lease Audi and going through the steps to lease another Audi. This is our second lease with Gregg and w to make it a very easy transition returning a lease Audi and going through the steps to lease another Audi. This is our second lease with Gregg and we couldn’t be happier to deal with a salesman who has your interest at heart with kindness and professionalism to do his best to meet your needs and budget. It's a pleasure working with him. Diane & Jeff Denenberg. More
For more then 5 straight mornings, since 8/5/23, I have been calling/voice messaging the Princeton Audi Service office. Nice Ladies, but I need action in addition to polite answering service. T Edmundson been calling/voice messaging the Princeton Audi Service office. Nice Ladies, but I need action in addition to polite answering service. T Edmundson is so difficult to work with. But at this point, Mgmt needs to step in. I had a comprehensive diagnostic done April 2023. I need a copy of the diagnostic report for insurance and shipping over-seas. I need this report. Could someone please respond!!! More
I’ve been going to this dealership for years. Overall very good. It seems like they are. A bit understaffed and I’ve experienced communication issues with the service department. Overall very good. It seems like they are. A bit understaffed and I’ve experienced communication issues with the service department. More
Tam, my service advisor, is great to work with. He made sure that my Q5 was serviced properly and quickly, and that I had a loaner when I needed one. I highly recommend Tam and the Princeton Audi s He made sure that my Q5 was serviced properly and quickly, and that I had a loaner when I needed one. I highly recommend Tam and the Princeton Audi service department to anyone who needs to have their Audi serviced. More
Tam, my service advisor, is great to work with. He made sure that my Q5 was serviced properly and quickly, and that I had a loaner when I needed one. I highly recommend Tam and the Princeton Audi s He made sure that my Q5 was serviced properly and quickly, and that I had a loaner when I needed one. I highly recommend Tam and the Princeton Audi service department to anyone who needs to have their Audi serviced. More
It was super Great car buying experience for us. First of all the way Audi Princeton welcome you is amazing. We worked with Gregory Sconzo, he is one the best sales person i have ever met. He answer First of all the way Audi Princeton welcome you is amazing. We worked with Gregory Sconzo, he is one the best sales person i have ever met. He answered every questions, Spot on. He is very knowledgeable and shared about the best possible deals with us. He was very patient throughout the process, i personally felt the smoothest ever car buying experience for me. We wish good luck to Greg. Thanks very much. More