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Serra Volkswagen
Birmingham, AL
1,142 Reviews
Serra Volkswagen in Birmingham, AL, serving the Greater Birmingham Area, Tuscaloosa and Hoover, is a new and used car dealership providing for your automotive needs before, during, and after the sale. We’re a proud member of the Serra Automotive group, a family-owned business taking care of car shoppers since 1981. Whether you’re dealing with our sales professionals, finance team, or certified technicians, you can always expect to feel as if you are the top priority, because we believe in developing lifelong automotive relationships with our customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 1,142 reviews
June 12, 2024
I had an appointment for an oil change, the Service went great ! I was in and out in no time . great ! I was in and out in no time . More
by ronnequiab123
Verified CustomerEmployees Worked With
Helpful June 12, 2024
The Team was nice and polite but, in the end, did not fix my issues. my issues. More
by ricky.walton
Employees Worked With
June 11, 2024
You guys have the best service people in the world and your technicians do such professional work your technicians do such professional work More
by todd.webster12345
June 11, 2024
Great service, very nice people. Service was done in a timely manner. I would recommend them to everyone. Service was done in a timely manner. I would recommend them to everyone. More
by darrenhayes
June 10, 2024
The services took 2 and a half hours to change a battery and do computer reset. and do computer reset. More
by jasonfmorrow
June 06, 2024
Awesome service and they quickly diagnosed and fixed my car. I would feel comfortable bringing my car back for service and maintenance. car. I would feel comfortable bringing my car back for service and maintenance. More
by HANNAHPIRRELLO
June 05, 2024
Awesome service advisor! He was informative and nice. Luckily figured out the issue for me. He was informative and nice. Luckily figured out the issue for me. More
by HAYEMMAHAY
Employees Worked With
June 05, 2024
It was a good experience and it didn't take long. I was please with my visit for the first time. I was please with my visit for the first time. More
by DENISE30_7886
Employees Worked With
June 02, 2024
Mr. Higgins the service manager goes above and beyond to help and has a great personality and sense of humor. He explains what needs to be done and doesn’t charge outrageous prices. All the people in this s help and has a great personality and sense of humor. He explains what needs to be done and doesn’t charge outrageous prices. All the people in this service department are really good Amanda and Maxine are sweet and very helpful. We look forward to having our car serviced there. More
by S3morin
Employees Worked With
