Shawnee Mission Kia

Shawnee Mission Kia is amazing to work with. Always very helpful. The place is ALWAYS hopping but don’t worry they will make time to answer questions and help. Today I worked with Diamond and Always very helpful. The place is ALWAYS hopping but don’t worry they will make time to answer questions and help. Today I worked with Diamond and she was awesome!!! My car needed some additional service besides the normal oil change. She quickly got back to me. Was able to work to fix the extra stuff and still got me out in a very timely manner. Absolutely recommend Shawnee Mission Kia and ask for Diamond in the service center. More

I bought my Kia at Shawnee Mission Kia, and have all my car service done with them. Their Service Department has perfected the art of customer service. Today I had a "check engine" light looked at, and sin car service done with them. Their Service Department has perfected the art of customer service. Today I had a "check engine" light looked at, and since I was there also got my oil changed and tires rotated. My Service Advisor advisor was Diamond Perry, and she was a joy to work with. Professional, efficient, and really knew her stuff when explaining the issue with the check engine light and the possible causes. They are always respectful of my time, and today was no exception. I will recommend Shawnee Mission Kia to anyone who asks. JWS More

I have been a customer of Shawnee MIssion Kia for several years, having bought my last two cars from them and I've been happy with them until now. I had my car in for an oil change this week. As I was starti years, having bought my last two cars from them and I've been happy with them until now. I had my car in for an oil change this week. As I was starting to drive away, one of the staff noticed that I had a leak. My car was taken back into the service garage and given back to me to leave a few minutes later. I didn't need to drive it for a few days, then I drove to church this last Wednesday--about a 15 minute drive and noticed about halfway home that my car was running very hot. I had to have my car towed back to the Kia service center to address this problem. It is still there and I still do not know what the issue is. This car has low mileage and I have had no problem with it in the three years I've had it. It was working fine until I brought it in for this oil change. I'm very concerned about it. I gave them a good review right after the oil change, but that was before this problem popped up. Juan was my service technician. More

Was told it would be $1600 to fix my issue that my husband was able to fix himself with a $35 part! They lost my key fob and had my car overnight without doing a thing! Will never trust this dealershi husband was able to fix himself with a $35 part! They lost my key fob and had my car overnight without doing a thing! Will never trust this dealership again! More

Worked with Dennis and Scott who were both very accommodating with our requests. The business management team also did a great job working with us on our loan and final pricing. All in all an excel accommodating with our requests. The business management team also did a great job working with us on our loan and final pricing. All in all an excellent experience and I would recommend both Dennis and Scott to anyone. More

I’ve always been disappointed in the service at this dealership. Once I bought my car, that’s where the service ended. There’s not enough service people to help. I get conflicting information every time dealership. Once I bought my car, that’s where the service ended. There’s not enough service people to help. I get conflicting information every time I go as far as what service I should need and when. They have told me to ignore the automatic service messages, my car gives me. I still don’t know when I’m supposed to do my service intervals. I miss my Toyota dealership service. More

Well run sevice department. We were very satisfied.. We purchased the KIA at your dealership and have had it serviced there always. We were very satisfied.. We purchased the KIA at your dealership and have had it serviced there always. More

Always a pleasure doing business with this specific location. Diamond is extremely professional and cares about her customers and customer satisfaction, immensely. location. Diamond is extremely professional and cares about her customers and customer satisfaction, immensely. More

Wife and I got our first Kia. Our sales expert was great to work with, thanks Dennis! Gave us more then a fair deal with our trade in. My wife loves her 2024 Kia Seltos LX AWD. Th Our sales expert was great to work with, thanks Dennis! Gave us more then a fair deal with our trade in. My wife loves her 2024 Kia Seltos LX AWD. Thank you Kia More