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Sheehy GMC of Fredericksburg

Fredericksburg, VA

2.5
42 Reviews

10801 Patriot Highway

Fredericksburg, VA

22408

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Showing 42 reviews

June 12, 2024

Everyone was courtius and very nice. Eric Cook took very good care of us also Tim Marloe did every thing to get us the best deal possible, Kate was very concerned and did everything in h More

by Ssnovadad70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Cook, Tim Marlon and Kate
Jun 13, 2024 -

Sheehy GMC of Fredericksburg responded

Ssnovadad70, we're happy you found our staff to be so supportive during your experience here at Sheehy GMC of Fredericksburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 04, 2024

The work provided was done well and addressed my automotive problems! Customer service was also provided well and much appreciated! More

by ghstarks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uraina
Jun 06, 2024 -

Sheehy GMC of Fredericksburg responded

ghstarks, we're happy you found our staff to be so supportive during your experience here at Sheehy GMC of Fredericksburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 01, 2024

Did not finish the job, returned vehicle back with parts missing and dash missed aligned. Communication was not good. More

by Kaoscycle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
May 28, 2024

I have had great experiences with having my Yukon serviced here. They are efficient and always do a great job! More

by Rebeccataylor4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Tim, David
May 28, 2024 -

Sheehy GMC of Fredericksburg responded

Rebeccataylor4, we're happy you found our staff to be so supportive during your experience here at Sheehy GMC of Fredericksburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 28, 2024

Went there looking for a full size truck. Asked for them to email me the sales numbers so that I could plan accordingly. They failed to provide sales numbers and the sales rep likes to talk d More

by albertstew4
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Ralph, Eric
March 26, 2024

A++ it was a smooth transition. ..Ken and Anthony were very helpful...very clean atmosphere. More

by six_7one
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken and anthony
Mar 27, 2024 -

Sheehy GMC of Fredericksburg responded

six_7one, we're happy you found our staff to be so supportive during your experience here at Sheehy GMC of Fredericksburg. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 25, 2024

I took my 2023 Yukon Denali here for an oil change and was informed of a recall. The reprogram caused 3 separate modules to fry which was blamed on an “aftermarket” part plugged in under my dash. After a More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
January 29, 2024

Salesman was nice but the manager came over and reneged on a charge. Watch out for doc fee and other add ons. Over charging. I said good bye. I bought a truck in Pa the next day More

by Jack
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Omire , Tim
Jan 30, 2024 -

Sheehy GMC of Fredericksburg responded

Jack, we are sorry to hear that we were not able to agree on terms to earn your business. We appreciate the opportunity. If there are any questions or concerns that we can help clarify, please don't hesitate to reach out anytime. Thank you.

January 21, 2024

Do not, I repeat, do not buy a car from this place. They are absolutely untrustworthy. I bought a car with 29,000 miles and only put 3,900 miles on it before the transmission went bad. They not only More

by John
Recommend Dealer
No
Employees Worked With
Ken, Matt, DJ
Jan 23, 2024 -

Sheehy GMC of Fredericksburg responded

John, we are very sorry that you feel this way. We would be happy to address any questions or concerns that you have directly. Please don't hesitate to give our General Manager, DJ Bruce, a call at your convenience. Thank you and we hope to speak with you soon.

January 12, 2024

Jason in service write up made my experience horrible. I just bought the truck and was having transmission issues. Today is day 4 with no call back. I was on hold 25 minutes with no one answering in servi More

by jtaylor3587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
Jan 23, 2024 -

Sheehy GMC of Fredericksburg responded

Jtaylor3587, we apologize for any delay in getting back to you on the status of your vehicle. Please don't hesitate to private message us your best contact information and we will make sure that someone reaches out to you. Thank you.

Jan 23, 2024 -

jtaylor3587 responded

Jason responded, the transmission is on backorder and it will be weeks before I have my vehicle back in the meantime I just made my first $655.00 payment and you’ve had my vehicle longer than me. I still don’t have anything to drive . I will not ever buy another GMC and Jason has all my information . He doesn’t like to communicate.

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