Trophy Nissan

Trophy Nissan responded

Thank you for your wonderful feedback! We're honored to be considered the best dealership in your opinion. It's great to hear that our staff made your experience enjoyable by going above and beyond. We appreciate your recommendations and look forward to welcoming you back for your next vehicle. Thank you for choosing Trophy Nissan!

Trophy Nissan responded

Thank you for your fantastic review! We're thrilled to hear that you had an awesome experience and found our process seamless with amazing customer service. Making things easy for our customers is our goal. We look forward to serving you again at Trophy Nissan!

Trophy Nissan responded

We appreciate you taking the time to share your feedback regarding your experience. While we're glad to hear that you had a great experience with our Sales Executive and are enjoying your vehicle, we sincerely apologize for the inconvenience and frustration you've encountered with your power window and rear camera issues. Your feedback is incredibly important to us, and we want to address your concerns promptly and effectively. We encourage you to contact our Service Director, Kevin Shutter, at 855-971-9379. Kevin is dedicated to ensuring customer satisfaction and will work diligently to address any outstanding issues you may have. We apologize for any delays and miscommunications you experienced regarding the repair of your vehicle. Rest assured, we take your feedback seriously and will use it to improve our processes moving forward. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust in the future.

Trophy Nissan responded

Thank you for your review! We're thrilled to hear that you had a great experience and that you were in and out without any hassle. Providing a seamless and efficient experience for our customers is our priority, and we're glad that we could help. If you ever need anything else or have any questions, please feel free to reach out. We appreciate your feedback and look forward to serving you again in the future!

Trophy Nissan responded

Thank you for your fantastic review! We're thrilled to hear that Bret Palmer provided you with exceptional service at Trophy Nissan, working with you efficiently over the phone and text to finalize the deal. We're glad that the price was reduced as advertised and that you were able to negotiate a reduction in dealer add-on costs. Providing transparent and upfront pricing is important to us, and we're delighted that you found the process to be satisfactory. We'll be sure to pass along your kind words to Bret and Mr. Ivan Green. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

Trophy Nissan responded

Thank you for the fantastic review! We're absolutely thrilled to hear that you had such a positive experience buying a car, not just once, but twice in one week! At Trophy Nissan, we strive to make the car-buying process as streamlined and transparent as possible, and it sounds like we achieved that for you in a big way. Buying two cars in a week is a testament to the exceptional service you received. We truly appreciate your business! Congratulations on your new vehicles! We know you'll enjoy them. We look forward to seeing you again in the future for your service needs.

Trophy Nissan responded

Thank you for the fantastic review! We're thrilled to hear that Lionell Johnson in used car sales made your car buying experience exceptional. At Trophy Nissan, we strive to provide a smooth and stress-free buying process, and it sounds like Lionell went above and beyond to achieve that for you. We'll be sure to pass your kind words on to him – he'll be delighted to know his efforts are appreciated! Customer satisfaction is our priority, and Lionell's dedication to ensuring everything went smoothly reflects that commitment. Thank you again for choosing Trophy Nissan! Congratulations on your new car, and we look forward to seeing you again in the future for your service needs.

Trophy Nissan responded

Thank you for the fantastic review! We're thrilled to hear that you had a great experience, and especially that Jailen Robinson impressed you. Jailen's patience and accommodating nature are valuable assets to our team, and it sounds like they made a positive difference in your visit. We'll be sure to share your kind words with Jailen – they'll be delighted to know how much you appreciate their efforts. Thanks again for choosing Trophy Nissan! We look forward to seeing you again soon, and hopefully Jailen can assist you again!

Trophy Nissan responded

Thank you for the amazing 5-star review! We're so happy to hear that everyone at Trophy Nissan was friendly and knowledgeable about the vehicles. We strive to create a welcoming environment where our team can share their expertise and assist you with confidence. Knowing that we provided you with a positive experience is truly rewarding. Thanks again for choosing Trophy Nissan! We look forward to seeing you again soon.

Trophy Nissan responded

Thank you for the fantastic review! We're thrilled to hear that you've had not just one, but two amazing experiences at Trophy Nissan, especially with Trevon's help. It means a lot to our team to have repeat customers like you. Trevon's dedication to providing excellent customer service is truly commendable, and it sounds like he made a positive difference in your car-buying experience once again. We'll be sure to share your kind words with him – he'll be delighted to know how much you appreciate his efforts. At Trophy Nissan, we strive to provide a consistently positive experience for all our customers. Thanks for recognizing Trevon and the dealership for keeping up the good work! We look forward to seeing you again in the future, perhaps for a service appointment on your new Nissan!