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Volkswagen of Duluth

Hermantown, MN

Overview
Employees
Reviews
Vehicles
4.7
603 Reviews
Everything we do at Volkswagen of Duluth is done with pride. We want to be your go-to Volkswagen dealer in MN, and we'll go to great lengths to ensure your satisfaction. We have a staff of auto financing professionals who can assist you in obtaining the finest Volkswagen lease or car loan, as well as an outstanding vehicle service and auto repair center to meet all of your automotive needs. Our commitment to you does not end with the purchase. If you have any questions, please contact us at any time, Volkswagen of Duluth’s complete team is here to assist you! We are proud to provide Volkswagen sales and auto repair to Hermantown, MN but also the surrounding cities of Duluth, Cloquet, Proctor, Munger, Arnold, and many more! If you want to buy a car from a dealership that cares about its customers, stop by Volkswagen of Duluth and see for yourself!
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4735 Loberg Ave

Hermantown, MN

55811

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Showing 603 reviews

June 13, 2024

I liked my other experiences with the dealership better. This most recent experience was disappointing . Limited answers, poor coverage by my warranty, they didn’t clean my car, and they wanted me to pay 10 More

by herhuskys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amber Blaylock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2024

I bought tires for our Audi SQ5. The service was exceptional. I will go back to them in the future. More

by dave.whittaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hakala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Huffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fronckiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Michelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Kyllonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daytain Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Oetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Volkswagen of Duluth responded

It's fantastic to hear that you had an exceptional service experience with us! We're thrilled that you chose us for your Audi SQ5's new tires and that everything went smoothly. We look forward to welcoming you back in the future for any of your automotive needs. Thank you for your trust and your kind words! Safe driving!

Helpful
June 10, 2024

This was without a doubt the best car buying experience I’ve had. Everyone was very professional but with a warm personality. They were easy to talk to, not intimidation at all, which made it easy to ask More

by Msopoci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
4.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Pegelow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha LePage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Those not graded I didn’t deal with.
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Jun 10, 2024 -

Volkswagen of Duluth responded

It's fantastic to hear that you had such a positive and enjoyable experience with us at VW of Duluth! Making car buying a fun, informative, and comfortable process is exactly what we aim for. We're glad you felt at ease to ask questions and interact with our team. Your kind words about our staff and management mean a lot to us and reaffirm our commitment to excellent customer service. Thank you for your enthusiastic feedback, and we hope to assist you again in the future!

Helpful
June 10, 2024

Very efficient process, dropped my car off late on Monday with a CEL and was assured by my service rep Amber it that wouldn't be a long time to get my car back. Got a call not even 48 hours later that my car More

by Jekimb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Blaylock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Volkswagen of Duluth responded

We're delighted to hear about your positive experience at Volkswagen of Dulook, and we appreciate you taking the time to share it! It's wonderful to know that Amber was able to provide you with transparent and efficient service. We understand the importance of getting your car back on the road as quickly as possible, and we're thrilled we could meet your expectations. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future. Drive safe!

Helpful
June 09, 2024

So smooth, got what I wanted and it has been working out fantastically! Everyone was very nice. More

by eflowbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keegan
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Jun 10, 2024 -

Volkswagen of Duluth responded

We're thrilled to hear that everything went smoothly and that you had a positive experience! At VW of Dululth, we strive to provide excellent service and ensure all our customers are satisfied. If there's anything more we can do for you in the future, don't hesitate to reach out. Thank you for choosing us and taking the time to share your feedback!

Helpful
June 07, 2024

Amazing service from start to end with working on getting my deal done. Cause it wasn’t easy financially but they figured it out and so i appreciate everybody involved. More

by mally_lumsden
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay Lindgren
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Jun 10, 2024 -

Volkswagen of Duluth responded

It's wonderful to hear that you had such a positive experience and that our team was able to help you navigate the financial aspects to secure your deal. At VW of Duluth, we're committed to finding solutions that work for our customers, no matter the challenge. Your satisfaction is our top priority, and we appreciate you recognizing the efforts of everyone involved. Thank you for trusting us with your business, and we look forward to serving you again in the future!

Helpful
June 04, 2024

I felt listened to, understood and validated. It was a pleasure to work with Volkswagen of Duluth's friendly crew. They helped me pick out the perfect upgrade! More

by Treats.ta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha LePage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Volkswagen of Duluth responded

We're delighted to know that our team at Volkswagen of Duluth made your experience enjoyable and that you felt listened to and understood throughout the process. It's great to hear you found the perfect upgrade with us! We look forward to continuing to provide you with friendly and helpful service. Thank you for your kind words and for choosing Volkswagen of Duluth!

Helpful
June 04, 2024

Trustworthy garage staff and sales staff. Will get next car there also! Oil changes are efficient More

by bobbimaish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Isola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Mariucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Volkswagen of Duluth responded

We're thrilled to hear that you had a positive experience with us at VW of Dulth! Our team strives to provide trustworthy service and efficiency in all that we do, from oil changes to helping you find your next car. We look forward to seeing you again soon and thank you for choosing us for your automotive needs!

Helpful
June 03, 2024

Great sales team amazing financial lady . Definitely recommend! A week later still love the car !! More

by Westdallas5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anjay Lindgren
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Jun 03, 2024 -

Volkswagen of Duluth responded

Hello, It's fantastic to hear that you're still loving your car a week later and that you had a great experience with our sales and finance teams! We aim to provide top-notch service in every aspect of our dealership, and it sounds like we hit the mark with you. Thank you for your kind words and for recommending us—it means a lot. If you ever need assistance or have any questions about your vehicle in the future, don't hesitate to reach out. We're here to ensure that your car continues to meet all your needs. Enjoy many happy miles in your new car! Warm regards, The VW of Duluth Team

Helpful
June 03, 2024

The sales personal made buying a new car a very special time fo me I wold recommend Volkswagen of Duluth to friends and family More

by Mickeychilds920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Morphew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Serina Sprecco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha LePage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Volkswagen of Duluth responded

We're thrilled to hear that your car-buying experience with us was a memorable one! At Volkswagen of Duluth, we always strive to make each customer feel special and well taken care of throughout the entire process. It's wonderful to know that our sales team could make your experience so positive. Thank you for recommending us to your friends and family. We look forward to serving them with the same high standard of service. Welcome to the Volkswagen family, and we hope you enjoy every mile in your new car! If there’s anything more we can do for you, or any questions you might have about your new vehicle, don’t hesitate to reach out. Happy driving!

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