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Carvana

Tempe, AZ

3.5
10,120 Reviews

HQ

Tempe, AZ

85281

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10,120 Reviews of Carvana

February 05, 2018

A new way to buy a car I purchased a car through Carvana and I must say it was an eye opening experience. No hassle, no stress, no pressure. The entire process was extremely More

by Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
January 29, 2018

Great Car & Customer Service, Imperfect Delivery I bought this vehicle to save fuel on my daily commute and it delivers as promised with an average of 45 mpg. However, the car did not arrive in the c More

by jxia04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick, Kevin
January 26, 2018

No test drives, horrible trade-in policy, bait-and-switch Where to begin? Let's start with the fact that this place has the worst trade-in system I've ever encountered. Every other dealership I talked to wa More

by IJustWantedATestDrive
Recommend Dealer
No
Employees Worked With
Franklin
Feb 07, 2018 -

Carvana responded

Thank you for providing us your feedback about your experience. We strive to provide a seamless process within each aspect of our process: from trading in a car, to purchasing a car, and having the car delivered. In this case, it seems as if we fell short. I would like to further review your experience to see where the ball was dropped. Please check your private messages for further assistance.

January 23, 2018

Great buying experience! Easy way to buy a car. Great customer service, very helpful and informative. They delivered my suv right to my house! I'll definitely let friends an More

by Gary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle
January 22, 2018

Perfect Car Buying Experience Buying this car was the easiest major purchase I have ever experienced. No pushy salesmen, no up charging, no pressure, and no risk of buyer's remorse More

by BPOnVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cabe, Jess
January 16, 2018

By far, the easiest way to buy a car! From beginning to end, this is by far the easiest ways to research and buy a car. The photos online matched the actual car and there were no surprises More

by JasonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Thomas
January 03, 2018

Best service ever! Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the mod More

by TonyC2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
December 25, 2017

The car-buying way of the future I have been dreading the idea of buying a car, especially since i have less than stellar credit. I dread the idea of haggling, not being able to meet More

by Heidi TL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry but i dont remember their name i was too excited
December 18, 2017

Impressed!!! We just bought a car a week ago! There was no hassle or salesperson to deal with. The whole experience was smooth and easy! We’ve told so many people More

by jcsblairsville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meredith Watkins
December 18, 2017

The only way to buy a car. I am so thankful I did not have to haggle with a car salesman, I haven't bought a car in years because of this. They always end up taking advantage of More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A