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HGreg.com Doral
Doral, FL
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1,937 Reviews of HGreg.com Doral
Huge selection, friendly atmosphere, active customer service, process as expected but better than others that throughout the years I had done. Dayan Hernandez was extremely pleasant and w a great attit service, process as expected but better than others that throughout the years I had done. Dayan Hernandez was extremely pleasant and w a great attitude, and Charlie very competent right manners and like Day an very pleasant to work with, KEEP UP the excellent standards that we experienced More
This is my experience: a. After I inspected the car by the car maker, I found out that the car was fixed after an accident. They told me that never been hit!. b. They told m After I inspected the car by the car maker, I found out that the car was fixed after an accident. They told me that never been hit!. b. They told me that we can close the deal in 30 minutes and it took more than 1 hour. c. When doing the contract, and despite my instructions they added to additional guarantees (one of them not necessary by law, which they claim it was the law and the request of the financing bank). the system also did not took my cash payment. in order to avoid delays, they issue a credit for the reimbursement of my cash payment and the guarantees that I did not wanted to purchase. The credit was going to be in my account in 4 weeks. d. When I went to pick up the car the next day the car was broken and needed to be fixed. it took one week until the parts arrived. e. One week later, when I went to pick up the car, they could not find the plates (that I already paid). They have to issue new ones. f. Today is 4/27 and I'm still waiting the credit to my bank account for the reimbursement as per c. g. I strongly recommend stay away from this dealership. Clearly the sales general manager, Terry Lunn, does not control his team. More
My buying experience at Hgreg Doral was bery pleasant, Jeremy the sales representative was super helpful and patient whit me in the buying process as well as all other staff. Jeremy the sales representative was super helpful and patient whit me in the buying process as well as all other staff. More
Called at 11 am to see if the vehicle I was interested in was available, as I was 3 hours away. Salesman Maurice said the car was available the keys are right here. I asked to put a deposit down on it and he was available, as I was 3 hours away. Salesman Maurice said the car was available the keys are right here. I asked to put a deposit down on it and he said he would put a courtesy hold on it until I got there. Got there at 230 pm and they tell me the car was SOLD, I was pissed. Mgr says it was sold in the morning and I said and no one bothered to call me. What a terrible experience, will never deal with this company again. 4/23/22 More
Ibrahim has to be the most amazing salesman I have ever dealt with when buying a car. He was so welcoming, knowledgeable, patient, and customer service oriented. Thank you for such an amazing experience! dealt with when buying a car. He was so welcoming, knowledgeable, patient, and customer service oriented. Thank you for such an amazing experience! More