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HGreg.com Doral
Doral, FL
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1,937 Reviews of HGreg.com Doral
Jose in sales made the car buying super easy did not have to spend all day in the dealership. Joel in finance worked hard to get my payments low and a great interest rate. What a great car buying experience. to spend all day in the dealership. Joel in finance worked hard to get my payments low and a great interest rate. What a great car buying experience. More
Our experience with H Greg was phenomenal from start to finish. Our sales person Sergio took time with us as we really didn't have anything specific in mind. He was courteous, knowledgeable and patient. Wh finish. Our sales person Sergio took time with us as we really didn't have anything specific in mind. He was courteous, knowledgeable and patient. When it came to the financing portion, Luis was a rockstar. He helped get us to where we needed to be the whole time not pressuring in anyway. We were dreading the car buying process but HGreg and the entire staff made it enjoyable. We love our purchase!! More
The staff is very knowledgeable friendly and efficient. Man there is a TON of paper work to do these days to by a car. I give the staff 5 stars and the company 1 because of my high credit score and their h Man there is a TON of paper work to do these days to by a car. I give the staff 5 stars and the company 1 because of my high credit score and their high interest rate that I have to refinance. Also, the staff is left to put lipstick on the pig of a 3 day-out the door return warranty, then you're stuck with it, no warranty, nothing if if falls apart or even get's a minor issue you'd like fixed and don't feel it's right to be stuck with paying for the problem on a car you just bought. More
Overall experience was a bad one. From sales to maintenance the customer experience at Hhgreg Doral leaves a lot to be desired. The sales process wasn’t that bad, I knew what I could From sales to maintenance the customer experience at Hhgreg Doral leaves a lot to be desired. The sales process wasn’t that bad, I knew what I could afford and what I wanted, so I dug in my heels. The financing was a nightmare, after spending hours going over numbers, they couldn’t meet my numbers with their financing. I decided to go my own way through my bank, thats when their customer service started to deteriorate. After buying one of their used vehicles, I then had to deal with their service department. If I thought their financing dept was a nightmare, I was in for a rude awakening with their service department. There is no way to get in touch with them, they never call you back. i had to wait for an entire week for them to service my vehicle (yes, I had to leave the newly bought vehicle with them for a whole week) and if it wasn’t for me having to call repeatedly, I would have gotten my vehicle in double the time. The parts they were servicing were all standard stock and not Fiat specific parts, which is what I would expect. They also lost one of the panels on the driver side of the vehicle after they had serviced the steering shaft. After 2 weeks of calling and leaving messages to see if I can get my panel back, I had to drive to their Medley location to see if I could speak with someone. The service rep just said they would cal me back to make an appointment to put back the panel, but they never called. I had to call the main center (Doral) for them to investigate, they told me a sales manager would be calling me about the missing panel, but no one from Hhgreg has called me. In short my experience has been a really bad one, I would not recommend this place. More
HGreg Orlando. Car salesman and finance office were very helpful. However the car was given to me with half a tank of gas, dirty, the key fob does not work (even af Car salesman and finance office were very helpful. However the car was given to me with half a tank of gas, dirty, the key fob does not work (even after replacing the fob’s batteries), the car has not been serviced (the service overdue warning comes on), needs an oil change and brake pads and the wiper blades from the front windshield needs replacing as well. This car should have not been given to me in this conditions. I was expecting to recieve a call fully serviced and in good safety road conditions. Despite of the help I got from the salesman during the purchase I will NOT recommend nor buy any cars from this dealership again More
I recently came in to buy a car that fit my budget. Our sales representative was Gorkem. He was great to work with new exactly what I need and was looking for. He gave me all the facts about the vehicl Our sales representative was Gorkem. He was great to work with new exactly what I need and was looking for. He gave me all the facts about the vehicles I was interested in and definitely helped me make the best choice. I’m very happy with my car. Thank you to Gorkem and Johnny in the financial team. You both made this possible for me. More