Motor Home Specialist
Alvarado, TX
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217 Reviews of Motor Home Specialist
Exceptional Customer Service!!! We had an exceptional experience purchasing our new Dynamax Isata 3 from MHSRV!!! Justin, Matt, Juan & Tom were extremely helpful from start to finis We had an exceptional experience purchasing our new Dynamax Isata 3 from MHSRV!!! Justin, Matt, Juan & Tom were extremely helpful from start to finish. We had so many questions and they were patient, informative and took the initiative to insure all of them were answered. More
Excellent selection and unbeatable prices! After looking for over 18 months, we settled on MHSRV due to the large selection of RV’s and no pressure sales. Once we decided on our selection, the After looking for over 18 months, we settled on MHSRV due to the large selection of RV’s and no pressure sales. Once we decided on our selection, the closing was very smooth and walk through procedures were very thorough, although there is so much to learn, it is wise to video some portions. Brian, Roy and Chris were very helpful from start to finish. Matt also was a very attentive customer service rep. D & K from Sugar Land Tx More
Good Experience We had a good experience at MHSRV. No pressure and allowed you to ride around and take time to view the selection. John, Serena, Martha and the rest o We had a good experience at MHSRV. No pressure and allowed you to ride around and take time to view the selection. John, Serena, Martha and the rest of the staff were friendly and helpful. Good job guys! 😁 More
Patient, no pressure, compassionate Simply put, outstanding sales and service! Thank you John P. (Sales), Billy F. (Finance), and Chris (walkthrough). You made my parents experience aw Simply put, outstanding sales and service! Thank you John P. (Sales), Billy F. (Finance), and Chris (walkthrough). You made my parents experience awesome! THANK YOU! More
Excellent From the first time I called Marty then we met him my wife and I knew we would be buying one from him polite first-rate sales financing was easy conc From the first time I called Marty then we met him my wife and I knew we would be buying one from him polite first-rate sales financing was easy concierge was perfect very pleasant excellent definitely a place to refer somebody to More
We were so impressed. Could not have been better! Martha was our first contact. When we called she was very warm and friendly and got us over to John in sales very quickly. John was quick to answer Martha was our first contact. When we called she was very warm and friendly and got us over to John in sales very quickly. John was quick to answer our questions and was able to set up an appointment right away. When we arrived for our appointment Martha was very attentive and got John to meet us. John treated us as if we were family. He explained how the process of finding the right RV for our needs. He took us on a golf cart to show us the way around the property. Then he gave us a cart of our own and encouraged us to take our time. We were so impressed with the no pressure approach. We took about 2 hours to find exactly what we wanted. John took us to meet Billy to arrange for financing. Billy was very professional and made us feel welcome. Once again no pressure. Just a friendly warm reception. Billy made the whole financing process a breeze. John stayed in touch with us through the entire process from beginning to the end. He was "Johnny on the spot" (get it)? No kidding John handled everything and answered all our questions along the way. After the walk through we met Lee. What a great guy who knows more about RV's than seems possible. He took time to explain everything about our RV and had me demonstrate that I knew how to do everything. Lee took care of everything that needed adjusting after our night stay at the RV property. These folks are the real deal. They are all friendly honest people. It was a great experience and we will recommend this dealership to anyone who is looking for an Rv. Dwayne and Debbie Lambert More
Our experience with MHSRV and Marty was great We had a great experience with Marty Hunt was wonderful. Marty worked hard to answer our questions completely and went the extra mile to make sure we We had a great experience with Marty Hunt was wonderful. Marty worked hard to answer our questions completely and went the extra mile to make sure we were satisfied. He was excellent. The staff at MHSRV were friendly and thorough so when we arrived, the RV we chose was ready to go and our walk through was very helpful. We drove back from Texas to Colorado and we were tempted to keep driving because we enjoyed our ride in our new RV. We would highly recommend those looking for an RV to contact MHSRV. John and Gina Nitsch More
Many RVs of Different Types Open for View After seeing mhsrv.com on line for 4 years, I finally visited and saw all of the different types of RVs. I visited the front desk and met the warm Ma After seeing mhsrv.com on line for 4 years, I finally visited and saw all of the different types of RVs. I visited the front desk and met the warm Martha who paired me up with my Texan salesman John Powell and kept the cold water bottles coming in the hot Texas sun. Martha took my driver's license when I drove about in the courtesy golf cart. Charming salesman John was helpful and accessible for any questions and provided information for each of the RVs, I never felt hustled or forced to make a decision. Even the mechanics were helpful. I didn't buy yet, but I absolutely will once they get my Coach in. It was a way better experience than purchasing a car! More
MHSRV Entegra service department Let’s start by saying MHSRV Entegra service group is the best in the business to say the least. We had a very bad experience purchasing our Entegra Let’s start by saying MHSRV Entegra service group is the best in the business to say the least. We had a very bad experience purchasing our Entegra from another dealership and refused to let them make repairs on it. We went to MHSRV and they treated us like family, they welcomed us as if we had purchased it from them, “wish we would have”. We drive in late on Wednesday night and pulled into their camp ground which was very nice. They came the next morning to the camp ground and went over my issues and within an hour was working on my coach. From the minute we got their we were greeted by a gentleman named Theo, their night time security”” he was great and made us feel very welcome He actually went and let the service group know we were there. JP is the service manager for the Entegra coach line, very professional and has a very good knowledge of Entegra Coaches. Great guy and you must meet him if you ever have a change, Robert, is the service technician, he is very knowledgeable and efficient in the repairs he made, also very friendly and just an all around good person, he taught me tons of things about my coach that I might not have learned otherwise. THANKS ROBERT, your awesome!!! Thanks MHSRV for a wonderful experience!!! More
Great experience! They worked hard to give me exactly wante This is the RV I always wanted and they made it happen!!!! All the people are hard working and have the inventory to get you exactly what you need. This is the RV I always wanted and they made it happen!!!! All the people are hard working and have the inventory to get you exactly what you need. More