Motor Home Specialist
Alvarado, TX
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217 Reviews of Motor Home Specialist
Superb customer focus MHS made the purchase, financing and delivery of our 2019 Dynamax Coach an easy and enjoyable process. Our salesman John Powell treated us like famil MHS made the purchase, financing and delivery of our 2019 Dynamax Coach an easy and enjoyable process. Our salesman John Powell treated us like family, Don Ealy in finance even recommended places to eat in town and Mike Spring spent two days teaching and simplifying the RV nuances. After dealing with RV dealerships here in Houston we decided to travel to MHS. Simply put you cannot beat their prices and more importantly this dealership has it's business processes defined. This is a First Class operation from start to finish. Thanks to the entire MHS Team. Tom & Gloria T. More
Parts and sales I recently purchased a Coach and had a fantastic experience. After a trip I damaged two storage doors. The manufacturer was dragging their feet on shi I recently purchased a Coach and had a fantastic experience. After a trip I damaged two storage doors. The manufacturer was dragging their feet on shipping the doors causing a 6 week delay. After finally getting them in MHSRV parts Dept and the GM took care of the doors. No Charge. They said I should not have had the issues I did and thought it was the right thing to do. From start to finish I have had nothing but a great experience. Great bunch of people. Top to bottom. More
This was the best RV buying experience I have ever had I have heard a lot about MHS so we decided to go. I had big RVs before and wanted something smaller so it would be easier for driving and parking I have heard a lot about MHS so we decided to go. I had big RVs before and wanted something smaller so it would be easier for driving and parking. We looked at a lot of coaches and picked out the Four Winds 24F. It was just what we was looking for.John Powell and Colin took great care of us for the sale andBilly did a outstanding job in finance. We was taken out to our RV for the walk through and meet Roy who was outstanding in every way. Thank you MHS for the outstanding MH buying experience. More
Great customer service. We purchased a used 2016 Entegra Anthem. Jordan did a great job explaining the use of the motor home. Arturo and Joe were very helpful when we had our We purchased a used 2016 Entegra Anthem. Jordan did a great job explaining the use of the motor home. Arturo and Joe were very helpful when we had our walk through. They were very knowledgeable about the motor home and took the time to explain all of its features. Everyone at MHS RV was extremely helpful. More
Great experience! Would recommend this dealership to anyone Buying our new Motorhome from MHSRV was an amazingly positive experience. Our salesman, Ted was friendly, knowledgeable. And could not have been more Buying our new Motorhome from MHSRV was an amazingly positive experience. Our salesman, Ted was friendly, knowledgeable. And could not have been more helpful. This dealership is the most customer based business anyone could ask for. We were never hasseled to buy,;just.assisted in every way when we found the RV we wanted I would recommend MHSRV to anyone without reservation . More
Great experience They made my RV buying experience as great as it could be. The sales specialist that i worked with (John Powell) was very informative and kind. He ans They made my RV buying experience as great as it could be. The sales specialist that i worked with (John Powell) was very informative and kind. He answered all my questions and treated me like a true guest. They have a huge selection of RV which can get anyone confused, but with the knowledge that he had, he made everything easier. More
2018 Entegra Esteem "Really a Great Unit" I have seen lots of negative reviews but MHS specifically Marty Hunt made our RV buying experience as great as it could be. The Motorhome specialist t I have seen lots of negative reviews but MHS specifically Marty Hunt made our RV buying experience as great as it could be. The Motorhome specialist team that we worked with was very informative and kind. All questions answered and treated us like a true guests. Huge selection of RV which can get anyone confused, but with the knowledge that he had, he made everything easier. Mark Henry of finance was ever so helpful and the paperwork went smoothly. Travis did the walkthrough and we left with a great feeling of ease. More
Rex .. Technician I bought a 2018 Thor Chateau.. there was a battery issue. Rex answered all my questions in 2 different phone calls.He had me bring it back.He fixed it I bought a 2018 Thor Chateau.. there was a battery issue. Rex answered all my questions in 2 different phone calls.He had me bring it back.He fixed it within 2 hrs. The kindness, patience and professional concern he showed was outstanding.He went over and above my expectation!! Hooray for Rex, excellent customer service J Fitzpatrick More
Buying experience of 2018 Entegra From communication on the phone with representative David Garza to handling of how we could finance our coach with financial manager Don Ealy, we were From communication on the phone with representative David Garza to handling of how we could finance our coach with financial manager Don Ealy, we were impressed how smoothly and friendly everyone handled our purchase. It was worth every minute to go through the intricate details of our Cornerstone Integra with Head tech Lee Slone. He was precise and nothing was left out or unanswered. Their prices are unsurpassable and their professionalism and respectfulness to the client is hard to beat. Great customer service all the way around. When we trade our coach in the far future, it will be with them. Thanks guys. More
Poor customer service. We bought a 30 foot Ace from them. Don in finance is an absolute jerk. I have a small business and would never speak to customers like he does so. We We bought a 30 foot Ace from them. Don in finance is an absolute jerk. I have a small business and would never speak to customers like he does so. We were bringing a $7000 cashiers check to the closing. He called that morning and insisted on us sending him a photo copy because "you might print it up in your back yard". Really? You just accused me of being a thief? We saw the ace on the website, gave a $1000 refundable deposit to hold it for a test drive. Don in finance called to tell us that they would "have to make it ready" and if we did not buy, he would keep the deposit. We had to call the salesman to get him to back off. Cheap vehicles but you pay with being treated as a criminal. Would not buy there again More