Motor Home Specialist
Alvarado, TX
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217 Reviews of Motor Home Specialist
We had a great experience with our purchase. However, we needed some additional parts which has been hard getting them ordered for us. Nothing wrong with unit just additional part. needed some additional parts which has been hard getting them ordered for us. Nothing wrong with unit just additional part. More
MHSRV service department is terrible *** beginning review update on 3/5/20 *** *** I changed my MHSRV review MHSRV from 5 stars to 3 stars *** 2/14/20 picked up the new RV from MHSRV *** beginning review update on 3/5/20 *** *** I changed my MHSRV review MHSRV from 5 stars to 3 stars *** 2/14/20 picked up the new RV from MHSRV and gave MHSRV 5 stars 2/18/20 found the fresh water tank leaks damaging the RV floors 2/19/20 contacted Jason and brought RV back to MHSRV to try to have it fixed the same day, but was told by the service department to wait for the new tank to be replaced 2/24/20 checked on the fix status and was told that nothing has been done yet 2/25/20 Jason helped to have the service department ordered the tank 3/3/20 Contacted Jason about the lately found water stains with plenty of sand inside the never used outside storage and the loud noise of the slide-out while driving. There was no update about the tank fix yet 3/4/20 contacted Jason again. 14 days passed, nothing I can see has been done to fix my new, but lousy RV yet. I appreciated what Jason has been done for me, but I'm sure that he's exhausted too. 3/5/20 This new RV is under the warranty. I changed my MHSRV review MHSRV from 5 stars to 3 stars. *** end of review update on 3/5/20 *** "If you enjoyed Robin Williams, come to MHSRV" Just bought a New 2020 Coachmen Leprechaun 300BH hours ago. Mr. Jason Borden, the sale man, was the major reason for us to buy it from MHSRV within 8 days without any hesitation. Go to ask for him and you will have the most wonderful shopping experience you've never had if you liked Robin Williams, the movie star. On 2/17/20, I tested my new RV and found that I needed MHSRV service to check the fresh water tank. I called Mr. Jason on 2/19/20. He immediately told us what to do and asked us to bring the RV back to MHSRV. He spent a couple of hours to look into our concerns and to find the right persons to help us as it were his own business. How lucky MHSRV is to have such a valuable staff! How lucky we are to know him! May God bless Mr. Jason! More
This was by far the best service I’ve received over the past four plus years since my wife and I bought our first coach. I want to personally thank Lindsey Manweiler for her first class support. past four plus years since my wife and I bought our first coach. I want to personally thank Lindsey Manweiler for her first class support. More
After looking online for months, we saw a motor home that came up on MHSRV. Their website is user friendly. We really like MHSRV and their customer service is very professional and friendly! Their financing came up on MHSRV. Their website is user friendly. We really like MHSRV and their customer service is very professional and friendly! Their financing department beat our credit union interest rates. They also helped us get a way better insurance rates as well than our own insurance company. Overall we are very happy with our experience! This was our second time to purchase from MHSRV! More
If you enjoyed Robin Williams, come to MHSRV Just bought a New 2020 Coachmen Leprechaun 300BH hours ago. Mr. Jason Borden, the sale man, was the major reason for us to buy it from MHSRV within 8 Just bought a New 2020 Coachmen Leprechaun 300BH hours ago. Mr. Jason Borden, the sale man, was the major reason for us to buy it from MHSRV within 8 days without any hesitation. Go to ask for him and you will have the most wonderful shopping experience you've never had if you liked Robin Williams, the movie star. More
Great selection. Great salesman. Great finance officer. The process was a lot easier than we expected. They did whatever needed to be done. Thanks guys. The process was a lot easier than we expected. They did whatever needed to be done. Thanks guys. More
Extremely knowledgeable, professional and friendly. Great inventory and willing to show it all to you to help you decide. I will purchase my next RV from them. inventory and willing to show it all to you to help you decide. I will purchase my next RV from them. More
Brian Dunn is my contact person at Motor Home Specialist . Brian is the most reliable service person I have ever met. I have the greatest trust when dealing with Mr. DUNN He is competent, and honest. I own . Brian is the most reliable service person I have ever met. I have the greatest trust when dealing with Mr. DUNN He is competent, and honest. I own an American Eagle Coach by Fleetwood More
Came into the service dept. to set up a service date for my Thor Tuscany coach. My wife & I met Brian Dunn, who was exceptionally attentive and was very personable. We had never been to the dealership befor my Thor Tuscany coach. My wife & I met Brian Dunn, who was exceptionally attentive and was very personable. We had never been to the dealership before, but immediately felt like family (in a good way ... hahaha). Brian was very efficient in quickly setting up our service appointment. Because we had driven 90 minutes from Tool, Texas, we wanted to check out some new motorhomes, so he connected us with salesman Brian Kelley, wo spent better than an hour giving us a tour of the dealership, and looking at some new rigs. Brian Kelley was also very personable and exhibited no high pressure tactics. Again, we felt like family. Thanks to both "Brian's" for a great day exploring your dealership. More