Southern States Hyundai

Brakes I had a problem with my brakes squealing and took my vehicle to Sport Durst Hyundai because of poor customer services at Southern States. I paid for S I had a problem with my brakes squealing and took my vehicle to Sport Durst Hyundai because of poor customer services at Southern States. I paid for Southern States to turn my rotors and new pads. They did not turn rotors. I had to my pads and rotors resurfaced for $150.00 More

Excellent salesman Rick has helped the Cracchiolo Family for years now. We are on our 6th. Family car. Never any complaints pertaining to the sales. We are very satisf Rick has helped the Cracchiolo Family for years now. We are on our 6th. Family car. Never any complaints pertaining to the sales. We are very satisfied. Rick makes buying a car 🚗 fun. More

Great experience Good friendly service. Tiffany was very helpful in making my appointment and recognized my voice when I walked in. Dakota helped me but Tiffany finish Good friendly service. Tiffany was very helpful in making my appointment and recognized my voice when I walked in. Dakota helped me but Tiffany finished my paperwork. More

Will NEVER go back! They have no idea what they are doing when it comes to “fixing” your car! They never answer the phone! I told them what was wrong with it but no, ende They have no idea what they are doing when it comes to “fixing” your car! They never answer the phone! I told them what was wrong with it but no, ended up keeping the car for a 1.5 days & still told me I was wrong. But no I wasn’t & then when they figured out I WAS right, they never ordered my parts to get it fixed. So I never received a phone call, but that’s ok IT’S FIXED NOW!!!! More

Service department Got us right in to fix brake lights. Everyone was very friendly. We were kept updated on the progress and determination of problem with the brake ligh Got us right in to fix brake lights. Everyone was very friendly. We were kept updated on the progress and determination of problem with the brake lights. More

Fast and Awesome Service Took my daughter’s 2017 Elantra SE to get an oil change and tire rotation. When I arrived I thought I was going to have to bring it back the next day Took my daughter’s 2017 Elantra SE to get an oil change and tire rotation. When I arrived I thought I was going to have to bring it back the next day, but the service staff took the car and even though there were a lot of other cars before us, had us done and out in 1.5 hrs. That’s awesome! More

Service Immediate acknowledgement. Fast and friendly service. Staff informed us of additional services suggested but not pushy or demanding. Overall process Immediate acknowledgement. Fast and friendly service. Staff informed us of additional services suggested but not pushy or demanding. Overall process was very customer friendly. The waiting area was clean and inviting. More

Excellent The team that helped me, from the service person to the salesman all was great. They all have great customer service. Everyone explain things to me so The team that helped me, from the service person to the salesman all was great. They all have great customer service. Everyone explain things to me so professionally. The dealership is so clean, I really was amazed. I had heard some negative things about this dealership, but they sure was wrong. I will continue to do business with this dealership and send my friends & family to southern states. Joe McKenna was excellent. He deserve a high raise!! More

First maintenance at 5k. Spent all afternoon due to too many scheduled. Fixed my seat cooler, software update which really improved engine response and oil change. Map update Spent all afternoon due to too many scheduled. Fixed my seat cooler, software update which really improved engine response and oil change. Map update has to be ordered so I have to go back. More

Customer Service I took my vehicle for repairs last week. My car was there at 7:07am before the gates opened. I received a call from the service representative at 3:45 I took my vehicle for repairs last week. My car was there at 7:07am before the gates opened. I received a call from the service representative at 3:45pm, that my vehicle wasn’t repaired, due to the part was sold. The representative than ask if I could bring my vehicle back the next day. I informed the representative, I couldn’t because I was late for work that day. I asked if my vehicle could remain there and If I could be provided a loaner vehicle? I was informed by the representative there were no loaner vehicles. At this point, I wasn’t happy!! I have been inconvenienced and now, I couldn’t get a loaner!! Ten minutes later, the representative calls me back to inform me they have a loaner. The next day on Friday, I called the dealership because I was getting off work and have not heard from them all day. I called for the representative, but received the voicemail. I called the service manager, for him to inform me, my vehicle was repaired, but the noise I kept reporting, the service tech had to replace another part. (I AM THINKING....WHY WASN'T I INFORMED!!). I arrived at the dealership to pick up my vehicle, to find out, it wasn’t ready! I waited about an hour after the fact my vehicle was there for two days!!! NO ONE AT THE DEALERSHIP, NEVER BOTHERED TO CONTACT ME WITH AN UPDATE, OR APOLOGIZE/ACKNOWLEDGE THEIR MISTAKES WHICH INCONVENIENCING ME! More