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Heritage Toyota

S. Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
3,959 Reviews
Heritage Toyota is Vermont's leading authorized Toyota dealer by volume and home of The H-TEAM, a crack-unit of customer service centric automotive fixed operations specialists. We are conveniently located on Shelburne Rd, a major commuter roadway. Customers can drop off their vehicle for service on their way to work in the morning and ride our Customer Shuttle into many adjacent towns and cities as Burlington, South Burlington, Winooski, Shelburne, Colchester and Essex. And when you purchase from Heritage Toyota, you receive yearly Vermont State Inspections for free, for the lifetime you own the vehicle! Call Heritage Toyota for your custom quote and schedule a test drive today.
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1620 Shelburne Rd

S. Burlington, VT

05403

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Showing 3,959 reviews

June 12, 2024

Very good customer service and helpful, answer all my concerns. I am glad to work with Lindsey More

by pleikupho12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Rendall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Lindsey to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
June 12, 2024

Steve Kemp exemplifies fantastic customer service. After an absolutely horrific experience with Faith Toyota and their customer service rep including the 800 number,to file a complaint, I was relucta More

by Maralyn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Heritage Toyota responded

Maralyn, Thank you for taking the time to share your feedback - We are so glad to hear that you and your daughter enjoyed working with Steve and our team to shop for her new RAV4 Hybrid, and that everything went smoothly! We look forward to seeing her in the service department when it's time for her first scheduled maintenance visit, Until then, safe travels!

Helpful
June 11, 2024

Heritage Toyota was very friendly and had a great selection of vehicles in stock and online. More

by Nikki Mann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Weeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Heritage Toyota responded

Nikki, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Chris and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
June 11, 2024

Heritage Toyota is a very large dealership with a good variety of vehicles. I was able to find the exact Toyota Tundra I was looking for. More

by gunther12972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Mount
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team, and that they were able to help find the exact new Tundra you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
June 10, 2024

Brian was super helpful, friendly and a pleasure to work with! I was looking for a slightly unusual configuration, Brian was able to hunt it down for me. More

by Laban Tatro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Heritage Toyota responded

Laban, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Brian to shop for your new RAV4, and that he and our team were able to find the exact model and trim you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
June 10, 2024

Courteous, professional, organized, and able to find the car I wanted without flip-flopping or endless messing around. No bait and switch. More

by alantrawls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Heritage Toyota responded

Alan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new 4Runner, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
June 10, 2024

Tek was courteous, clear, and reliable throughout our dealings. I would strongly recommend him as a salesperson and believe him to be honest and forthright. More

by alantrawls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tek Luitel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2024 -

Heritage Toyota responded

Alan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Tek to shop for your new 4Runner, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
June 08, 2024

No one can ask for a better salesman than Frankie in my opinion. Purchasing my new 2024 Tacoma was fun,easy and stress-free. Frankie deserves a 10 star rating! More

by Gizmo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Candido
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for Frankie - We are so glad to hear that you enjoyed working with him to shop for your new Tacoma, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
June 05, 2024

STEVE! !! What to say— Steve was the first face to greet me and offer help in purchasing my new Rav 4! Knowing what I wanted, he wasted no time grabbing th More

by Allyssagamelin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Ploof
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Kemp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Heritage Toyota responded

Alyssa, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Steve and our team to shop for and bring home your new RAV4, and that everything went smoothly for you along the way. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
June 05, 2024

Best dealership ever! !! Always great customer service, would recommend for anyone looking to purchase a car!!! More

by cookiedoll
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conor McQuade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for your kind words for our team! We are so glad to hear that you enjoyed working with Casey to shop for your new Toyota, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

Helpful
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