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Nissan of Richmond
Richmond, VA
7,134 Reviews
Nissan of Richmond is located at 11401 W Broad St, Richmond, VA 23233. Our new Nissan line-up includes: Nissan Altima, Nissan Armada, Nissan Kicks, Nissan Frontier, Nissan Maxima, Nissan Murano, Nissan Pathfinder, Nissan Rogue, Nissan Sentra, Nissan Titan, and the Nissan Versa. We buy and sell quality used cars including Certified Pre-Owned Nissans. Nissan of Richmond sells Nissan parts and accessories with a large in-stock selection. Need car service or auto repair in Richmond? Our Service Center offers automotive repair and maintenance for all Nissan models.
We proudly serve Virginia and the entire Mid-Atlantic Region and are a 2020 Nissan Global Award winning dealership!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,134 reviews
June 11, 2024
Always a good experience with Nissan. Michael helped me get into a brand new Nissan rogue Michael helped me get into a brand new Nissan rogue More
by EH668
Employees Worked With
Helpful June 07, 2024
The staff, especially Stefan Ross Jr. , were very Courteous and professional. I very much appreciate it , were very Courteous and professional. I very much appreciate it More
by daviddepippo
Employees Worked With
June 06, 2024
Mahamadou was pleasant and helped me during the car buying process. It was an okay experience. buying process. It was an okay experience. More
by Gigi
Employees Worked With
June 05, 2024
Very kind, honest, and listens to the needs of their customers that enter the business. customers that enter the business. More
by Sandra
Employees Worked With
June 03, 2024
Everything was awesome from the second we walked into the door! Customer service has been amazing! We have enjoyed working with everyone. door! Customer service has been amazing! We have enjoyed working with everyone. More
by Jasmyne
June 02, 2024
We bopped in quick and came out with a new ride! Happy customers, thanks Mo Happy customers, thanks Mo More
by frankie804
Employees Worked With
June 01, 2024
Michael and Shaun worked me a good deal on my new to me Nissan Altima SR Nissan Altima SR More
by AH976
Employees Worked With
May 31, 2024
Michael and the team took good care of me & was a quick process purchasing my new Lexus process purchasing my new Lexus More
by DS797
Employees Worked With
May 30, 2024
My worst experience ever! As a newcomer to the US, my first visit to Nissan of Richmond was a disaster. Forcing me to give 5 star review with good comments via QR code on his As a newcomer to the US, my first visit to Nissan of Richmond was a disaster. Forcing me to give 5 star review with good comments via QR code on his table before I sign, test drive and move further. He also keep requesting me to show email confirmation received after review submited.They even manipulated me into high interest rate financing for a higher car price than advertised which I realised it later. When I sought clarification the following day, finance managers, Mr Charles Bull were rude and unhelpful,not even respecting me as a customer. They refused to address pricing discrepancies and acussing each other(sales and finance).The Finance Manager initially asserted himself as the Nissan Richmond Centre head, but upon checking the website later, it showed someone else's name, and he didn’t let me escalate the issue to his superior. I felt completely cheated and mistreated, and I urge others, especially newcomers, to steer clear of this dealership. More
by tva1412
May 27, 2024
Enjoyed the customer service and Ross was wonderful to work with and really listened to my wants and must haves. work with and really listened to my wants and must haves. More
by chambersamanda2
Employees Worked With
