
HGreg.com Doral
Doral, FL
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1,940 Reviews of HGreg.com Doral
Salesman was great, but the service was terrible. Our car was delivered to us dirty what asked why it was told because that’s the people that we have and there’s nothing they can do about it. Very di Our car was delivered to us dirty what asked why it was told because that’s the people that we have and there’s nothing they can do about it. Very disappointing about that. I had to come home and detail the car myself. More
Manuel Rosario was my salesperson. He was very professional and super helpful. He went above and beyond to make sure my experience was first class. I was a little apprehensive about He was very professional and super helpful. He went above and beyond to make sure my experience was first class. I was a little apprehensive about buying a car here but Manuel made me feel confident and comfortable to do so. I would say he made the deal happen and if you go here, make sure you ask for him More
The worst car buying experience I have ever experienced! I purchase a vehicle out right via wire transfer in which they stated it took a week to clear which is completely ridiculous unless they are still us I purchase a vehicle out right via wire transfer in which they stated it took a week to clear which is completely ridiculous unless they are still using dialup computer lines. Then once the care was shipped they forgot put the temp tag on the vehicle so I currently have no tag nor registration after contacting them last Thursday and they stated that they were overnighting the documents that day 5 days ago! The only decent interaction through this process is the initial salesman has been trying to help. Otis Leonard More
Tried to make an out of state purchases. Called several time over a week. They knew my interest by my phone number and always transferred me to a number that never answered. Left msgs every Called several time over a week. They knew my interest by my phone number and always transferred me to a number that never answered. Left msgs every time. Last time I left a message with customer service. Never a response. Either they are severely understaffed or lazy. I can’t believe the high rating this site gives. Another site gives them a 1.3. That seems more accurate. Bought my car elsewhere. More
(out of state customer) I attempted to get information about a car for a month to no avail. In calling the hgreg phone number, I was given the options for customer service, out of state, and in-state. In about a car for a month to no avail. In calling the hgreg phone number, I was given the options for customer service, out of state, and in-state. In choosing out of state I was given an answer machine multiple times with no responses. The one sales representative I wasn't contact with was sporadic and inconsiderate. Here is one of the responses I was given: "My store and I are really really busy all the time.. not a regular dealership.. I'm almost always with a client in person..we have to tend to our clients in store..so when I have a small window of time to work with you or any other out of state client we do..now when you or other clients dnt respond with that time n instead 3 days later..there isn't much I can do to help move the process faster you see." As stated, hgreg does not have time for out of state customers. More
My worst experience in my life,very unprofessional,they only want your money and don’t take any responsibility when cars has problems only want your money and don’t take any responsibility when cars has problems More