J&M Automotive
Naugatuck, CT
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1,803 Reviews of J&M Automotive
Easy, professional and courteous My experience at J&M was excellent. All the people were professional, knowledgeable and kind. No pushiness whatsoever. My salesman Steve was a PLEASUR My experience at J&M was excellent. All the people were professional, knowledgeable and kind. No pushiness whatsoever. My salesman Steve was a PLEASURE to work with—a really good guy who went out of his way to be helpful. Danielle in finance was also great. I plan to be a return customer. More
Top notch service and experience! Loved my experience at J&M Automotive. I got a great price on the car that I was looking for. The atmosphere and professionalism was awesome! Thanks a Loved my experience at J&M Automotive. I got a great price on the car that I was looking for. The atmosphere and professionalism was awesome! Thanks again Rich! More
Customer centric to the enth degree Yesterday I unexpectently had a flat tire. I was so incredibly fortunate to pull off in an area near J & M. Fred their service manager was so incredib Yesterday I unexpectently had a flat tire. I was so incredibly fortunate to pull off in an area near J & M. Fred their service manager was so incredible I can not hgelp but write a review. They plugged my tire, so that I could get to a location to have it replaced. They were focused on our safety, a quality long term solution, and did well beyond what they had to to ensure this all happened for myself and my family. We are incredibly appreciative and impressed by Fred, his team, and the company as a whole. More
Excellent sales experience My teenage daughter was looking for a car that will get her through the next few years while she is at college. She found a car she wanted at J & M a My teenage daughter was looking for a car that will get her through the next few years while she is at college. She found a car she wanted at J & M and Sue Janelli worked it out perfectly for us, coming up with an affordable monthly payment and excellent extended warranty. We had a great experience with Ken Nelson also, when we picked up that car. We will definitely go back for any future pre-owned cars that my family is looking for in the future. More
Rich was great throughout the entire process!! Rich was a pleasure to work with. He was very honest from start to finish. He kept in constant contact right up to the day we picked up the car. They Rich was a pleasure to work with. He was very honest from start to finish. He kept in constant contact right up to the day we picked up the car. They made sure the car was in perfect working condition. I highly recommend J&M Automotive to anyone looking for honest people, a great deal and great service! More
Salesman My husband was hit by another car and the van he bought from J+M 10 months earlier was totaled. We went back to your dealership and we were not only g My husband was hit by another car and the van he bought from J+M 10 months earlier was totaled. We went back to your dealership and we were not only greeted by friendly people, but were promptly helped by Steve M. There was absolutely no pressure to rush into a deal, and once we made a commitment to buy, Steve did his best to accommodate us. He was friendly, courteous,followed up with phone calls to keep us updated on the progress of our purchase, was clear about what we needed on the day of the purchase, and was very appreciative of our business. We will be recommending Steve and J+M to our family and friends. More
Great start to a first time buyer Our first contact was on a Sunday with Danielle who was friendly, knowledgeable and directed us to check out a few cars w/no pressure. Then we connect Our first contact was on a Sunday with Danielle who was friendly, knowledgeable and directed us to check out a few cars w/no pressure. Then we connected with Steve Magura who helped us complete our purchase seamlessly! Couldn’t be happier with this dealership! More
Highly Recommend Great experience looking for a car here, they were very helpful in helping me find the right one. Very friendly and were able to answer all my questio Great experience looking for a car here, they were very helpful in helping me find the right one. Very friendly and were able to answer all my questions. More
Great experience Great experience, friendly knowledgeable and honest . Was very happy with how things went and would definitely recommend... rich was very easy to wor Great experience, friendly knowledgeable and honest . Was very happy with how things went and would definitely recommend... rich was very easy to work with and would recommend him and would use them again More
Repairs Purchased my car here, a 2009 Subaru Tribeca. After 3 years, the AC was acting funny, turning off and on by itself. They worked on the car looking for Purchased my car here, a 2009 Subaru Tribeca. After 3 years, the AC was acting funny, turning off and on by itself. They worked on the car looking for what went wrong. I was told the ac system was overcharged. Don't know how that could have happened since I did not touch it, nor did I have it serviced for that. Any way, they evacuated and recharged to the proper pressure. It seems to be working OK now, but I haven't driver it very far since then. They could have charged hundreds of dollars to diagnose and repair, but they did not. As a matter of fact, they did not even charge me for this. Honest and reliable dealership. More