J&M Automotive

Car buying the way it should be!!!! This was the best car buying experience I have ever had! Vinny, my salesman was friendly, funny and just a super guy. Ken,the finance guy, was a mirac This was the best car buying experience I have ever had! Vinny, my salesman was friendly, funny and just a super guy. Ken,the finance guy, was a miracle worker, he took some tough issues I had with credit and such and made it possible for me to have an amazing reliable car! They were quick, friendly and awesome!!!! More

our visit to J&M Automative. staff very helpful...,friendly atmosphere and they to try to satisfy your need.Our salesman in the picture was helpful and instrumental in getting us staff very helpful...,friendly atmosphere and they to try to satisfy your need.Our salesman in the picture was helpful and instrumental in getting us a good deal.Ken was patient and did our paperwork and added to a great experience...our waiting time was was not unbearable... More

Good car, great price, not the smoothest purchase We visited j&m on a Sunday to view a 2012 Honda Pilot we had found online, so we went in with a specific car in mind. Only 2 salesmen were in that bui We visited j&m on a Sunday to view a 2012 Honda Pilot we had found online, so we went in with a specific car in mind. Only 2 salesmen were in that building so we waited about a half hour then test drove the car with Paul. We were offered a reasonable amount for the car we traded in, and the car sold to us was priced about $1000 under Kelley blue book value, which was great. On this same day, We were told we could pick up the car Wednesday or Thursday, and to contact the insurance company. On Monday when I called to check in, we were told Wednesday would be the pickup day so I contacted the insurance company on Tuesday, when I called j&m to let them know the insurance was all set for tomorrow, I was told they were not sure when it would be ready and to cancel the insurance. On Wednesday, the day of supposed pick up, we were told maybe Saturday it would be ready. Finally on Friday I got a call the car was ready for Saturday morning pickup. I called the insurance and got it ready, then Friday evening I was called saying there was a problem with the car and it would not be ready and they would look into it. The car was repaired Monday morning and we were finally able to pick it up Monday evening. J&m gave us a free one year warranty in case an issue popped up with the engine they fixed. The only other concern with the car was that the previous owner had hit something with the front tire and the rim was messed up and gouged the tire, we had mentioned this concern the first day and were assured the car would go through safety testing before purchase and anything unsafe would be repaired, the tire was the same when we picked up the car, again they assured us that it is safe to drive and that if there was a problem with it, it would be covered under the warranty. During this lengthy process I had spoken to Danielle several times and she was very helpful and informative. Financing was easy through Steve and we used our preferred lender, SCFU. The pick up process wasn't very smooth, I just wish we were given a more reliable estimated pickup date to avoid the 5+ phone calls changing our insurance policy back and forth. In the end, we got a great car for a great price, that we hope will not have future problems, but were given a free 1 year warranty. More

Absolute Pleasure We found a car that I liked and Brad was able to help us seal the deal with it in a very pleasurable and professional manner. On top of that the car w We found a car that I liked and Brad was able to help us seal the deal with it in a very pleasurable and professional manner. On top of that the car was fully serviced and I drove off with new tires, brakes, fluids, and a new battery. I didn't have to worry about any of that whatsoever. More

Professional establishment Very professional could have not asked for a better experience .I researched many vehicles and chose j +m because of the fairness of the price an Very professional could have not asked for a better experience .I researched many vehicles and chose j +m because of the fairness of the price and quality of the vehicle. Once I arrived Brad my salesperson worked with me and we were able to complete a purchase beyond my intentions ! More

Easy,stress free transaction. My wife had purchased her car from J and M and had an easy transaction. When it was time for me to get a new vehicle,I did not hesitate to return. No My wife had purchased her car from J and M and had an easy transaction. When it was time for me to get a new vehicle,I did not hesitate to return. Not only did we have a good experience both times,but each time they had the car we really wanted AND the best deal. Paul was our salesman both visits and did a great job. I would definitely recommend J and M to anyone looking for a new vehicle. More

Happy I picked this dealership Great people very very helpful. Wonderful car great staff. I would definitely recommend this dealership to anyone. Next time someone I know is looking Great people very very helpful. Wonderful car great staff. I would definitely recommend this dealership to anyone. Next time someone I know is looking for a car I will make sure to tell them this should be there first stop! More

Awesome car buying experience My husband and I were in search of a second vehicle. After a few friends and family recommended J & M, we decided to check them out. We are so happy w My husband and I were in search of a second vehicle. After a few friends and family recommended J & M, we decided to check them out. We are so happy we did. Sue Janelli immediately came out to greet us. Her down to earth, relaxed and no pressure demeanor put us immediately at ease. You can tell she genuinely wanted to help us find the perfect car to match our needs. She was very attentive and made sure the whole process went smoothly. We will definitely come to J & M from now on, and we recommend this dealership to anyone looking for a used vehicle! More

Great car buying experience I found the whole car buying process at J&M to be rather seamless. There was a slight issue with the tires when I went to pick up my car, but they we I found the whole car buying process at J&M to be rather seamless. There was a slight issue with the tires when I went to pick up my car, but they were quick to resolve the issue to guarantee I was completely satisfied before leaving the lot. Overall, I had a great experience and would recommend J&M to anyone looking for a used car. More

Wonderful & Easy I sent out various inquires to various dealers in the area via internet and this dealership was the only one who was quick to respond. We filled out a I sent out various inquires to various dealers in the area via internet and this dealership was the only one who was quick to respond. We filled out a credit application online at 9:00pm and we were approved the next morning by 10:30am. We received a response email back from sales in an hr which was 10:00pm. This dealership is awsome and so was our sales representative Paul. Paul was very friendly and very welcoming at the time of our visit to J & M Auto. I highly recommend this dealership and Paul as a sales representative. Our experience was overall the best we ever had. Thanks again Paul, Dannielle, & Ken. More