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J&M Automotive

Naugatuck, CT

4.7
1,803 Reviews

756 New Haven Road

Naugatuck, CT

06770

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1,803 Reviews of J&M Automotive

April 01, 2020

Hi I just want to write a review and yes this is going to be an negative one. I was very interested in purchasing a vehicle from this dealer. I did my homework checked out the reviews seemed pretty good. Whe More

by capnkido
Recommend Dealer
No
Employees Worked With
No idea who texted me
March 16, 2020

Every one is very helpful and friendly. Ken is very helpful and able to answer our questions. They gave me a great estimate on my trade in More

by Teapot4sue
Recommend Dealer
Yes
Employees Worked With
Ken Federici
March 16, 2020

Amazing, Rick did everything he could to get me into exactly what I was looking for! Everyone was polite and courteous to not only me but my kids! More

by Courtz7122
Recommend Dealer
Yes
Employees Worked With
Richard Vincent
March 14, 2020

I definitelyrecommend J.M Automotive to anyone looking to purchase a car they take there time to make sure you have the right car for you and your family and it'll meet your every need .I recommend Ken for y More

by Robin
Recommend Dealer
Yes
Employees Worked With
Brad Baumhor, Rich Grassi, Ken Federici, Becky Legendre
March 12, 2020

Find somewhere that only sells quality used cars You shouldn't have to look too hard to find a better place than this to buy a used car. The salesman that took my deposit on the car had been let go b More

by ac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Decarlo, Brad Baumhor, Dannielle Cureton
Apr 01, 2020 -

J&M Automotive responded

Hello Andrew, We apologize for any negative experience you may have had with the car you bought 11/19. We see you never brought your car here or contacted us to address any concerns. We fully test drive and safety check every car we sell. You also test drove the car before you purchased and expressed no concerns. If unforeseen problems arise, we go above and beyond to remedy the car to the customers satisfaction. From what you claim, all would have been addressed at no charge to you. Our sales manger did reach out for you to contact us to discuss this matter.

March 10, 2020

Great experience from online shopping to walking thru the door. Great inventory, clean vehicles. The staff is super friendly and personable. Highly recommend Vinny as a salesperson. He’s on top of all aspect More

by FLYERSGURL10
Recommend Dealer
Yes
Employees Worked With
Vinny Petta, Dannielle Cureton
Mar 12, 2020 -

J&M Automotive responded

Thank you for sharing your experience with us! We are happy to hear that Vinny and our staff were able to make your purchase an easy and personable one from start to finish. Welcome to the J&M family, we wish you many happy and safe travels!

March 09, 2020

I had such a wonderful experience at J&M. Every person I met was very understanding, cooperative and most importantly caring. I highly recommend them! More

by Alysha
Recommend Dealer
Yes
Employees Worked With
Vinny Petta, Dannielle Cureton
Mar 12, 2020 -

J&M Automotive responded

Thank you for sharing your experience with us! We are happy to hear that our staff were able to make you feel comfortable in your purchase. Welcome to the J&M family, we wish you many happy and safe travels!

March 08, 2020

Whoa. Make the drive to see Mike , Richie and Norman. Great price and great service. My daughter purchased her first car and she liked the experience. How many people can say that! Thanks J&M! More

by Bernie
Recommend Dealer
Yes
Employees Worked With
Dannielle Cureton, Rich Grassi, Ken Federici, Michael Conlon, Norbert Rivera
Mar 12, 2020 -

J&M Automotive responded

Thank you for sharing your experience with us! We are happy to hear that Mike, Richie and Norbert were able to provide your daughter with such a great and easy first purchase. Welcome to the J&M family, we wish you many happy and safe travels!

March 08, 2020

I came down to J&M Automotive from Massachusetts to buy a car. I worked with Mike to find the perfect car for me. I was allowed to test drive several cars and never felt pressured to do anything I didn’t wa More

by Brady
Recommend Dealer
Yes
Employees Worked With
Dannielle Cureton, Rich Grassi, Ken Federici, Michael Conlon, Norbert Rivera
Mar 12, 2020 -

J&M Automotive responded

Thank you for making the drive down! We are happy to hear that Mike and Rich were able to make the whole process an easy and pressure free one from beginning to end. Welcome to the J&M family, we wish you many happy and safe travels!

March 07, 2020

Pat was awesome! He was very helpful and patient with us through the whole process. He was able to get me in the car I wanted with no issues. Love J and M. Definitely plan on this being my go to dealer 😊 More

by Kasidiaz15
Recommend Dealer
Yes
Employees Worked With
Brad Baumhor, Rich Grassi, Pat Ferraiolo
Mar 12, 2020 -

J&M Automotive responded

Thank you for sharing your experience with us! We are happy to hear that Pat and our staff were able to get you through the purchasing process with no issues. We look forward to assisting you with any of your future vehicle purchasing needs. Welcome to the J&M family, we wish you many happy and safe travels!

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