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J&M Automotive
Naugatuck, CT
1,803 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,803 Reviews of J&M Automotive
August 10, 2019
Good very friendly J&M has been an amazing experience! Luis has been easy ti work with and helpful through the process. Highly recommend coming to j&m! J&M has been an amazing experience! Luis has been easy ti work with and helpful through the process. Highly recommend coming to j&m! More
by Good job
Employees Worked With
Ken Nelson, Brad Baumhor, Luis Rodriguez, Becky Legendre
August 10, 2019
Not nice Service was unfriendly. Was spoken to harshly when questions were asked. Manager was kind and sincere when complaint was given .don't think we will r Service was unfriendly. Was spoken to harshly when questions were asked. Manager was kind and sincere when complaint was given .don't think we will return. More
by Mel Scott
Employees Worked With
Steve Groppi, Brad Baumhor
August 10, 2019
Great experience! I had such a great experience with J&M! I recently bought a car and Sue was so helpful! I was even out of the state during part of the process and Sue I had such a great experience with J&M! I recently bought a car and Sue was so helpful! I was even out of the state during part of the process and Sue would text me updates. She was really helpful!! Highly recommend this dealership. More
by ac123
Employees Worked With
Sue Janelli
August 09, 2019
Car purchase J&M Auto & staff were terrific and very pleasant to work with. They were helpful with all of our concerns. We purchased a used car and it is in grea J&M Auto & staff were terrific and very pleasant to work with. They were helpful with all of our concerns. We purchased a used car and it is in great condition! We will absolutely not think twice about purchasing with them again. Bill was our sales agent and Ken helped us finalize our paperwork. 😁 More
by Colleen
Employees Worked With
Ken Nelson, Bill Dwyer
August 08, 2019
Nice dealership Daniel was very professional and explained everything. She was a pleasure to work with. I would recommend working with her and everyone else in at thi Daniel was very professional and explained everything. She was a pleasure to work with. I would recommend working with her and everyone else in at this dealership More
by Cj
Employees Worked With
Dannielle Cureton, Michael Conlon
August 08, 2019
Excellent service and professionalism! Rich G is a friend of mine. I came to him needing a new car. He definitely took care of me. I would recommend his services over and over. He was pro Rich G is a friend of mine. I came to him needing a new car. He definitely took care of me. I would recommend his services over and over. He was professional, helpful, and very responsive to all of my questions. Danielle, the finance associate I met with, was friendly, personable, and thorough. All in all this was a wonderful experience. More
by AMF
Employees Worked With
Dannielle Cureton, Rich Grassi
August 08, 2019
My Tacoma Dave at J and M was amazing, professional and made it a great experience! Showed me exactly what I was looking for. It was a smooth process. Dave at J and M was amazing, professional and made it a great experience! Showed me exactly what I was looking for. It was a smooth process. More
by Lori60
Employees Worked With
James McCowan, Ken Nelson, Dave Decarlo, Becky Legendre
August 08, 2019
Overall pleased Friendly staff and very accommodating. Administration was extremely friendly and a pleasure to work with. Sales team supplied all information upfro Friendly staff and very accommodating. Administration was extremely friendly and a pleasure to work with. Sales team supplied all information upfront with no hassles and worked with my budget. I would recommend to another person, but do you homework and question what you see on the vehicle description. It was labeled that the vehicle had features like a back up camera but this was not the case. I'm not sure if they had factored this into the cost of the vehicle which could have made it less valuable after this feature/package was factored into the price. I would have given them 5 stars as when I pick up my vehicle it was washed and clean inside and out, but I'd only wish that they would have filled up the vehicle. With 30min drive to the dealer and after financing and making a down payments they could have filled the gas tank. I just barely had a half at tank. More
by rysm83
Employees Worked With
Dannielle Cureton, Rich Grassi, Becky Legendre
August 08, 2019
Great customer service! Wonderful experience working with Mike. Everyone was very professional and friendly! I feel very confident driving away with my Honda Pilot. Would rec Wonderful experience working with Mike. Everyone was very professional and friendly! I feel very confident driving away with my Honda Pilot. Would recommend J&M to all my friends and family. More
by carol
Employees Worked With
Brad Baumhor, Dannielle Cureton, Michael Conlon
August 07, 2019
Loyal customer We have now purchased a second car from J&M . We have had two excellent experiences with Rich as our sales associate. Very professional, credible team We have now purchased a second car from J&M . We have had two excellent experiences with Rich as our sales associate. Very professional, credible team at J&M. Would highly recommend!! More
by Motivated mom
Employees Worked With
Ken Nelson, Rich Grassi
