J&M Automotive
Naugatuck, CT
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1,803 Reviews of J&M Automotive
Excellent service I love the honesty by Dave Decarlo, not just a sales men, but he was down to earth friendly. We sat in his office and when he talked to me I felt I k I love the honesty by Dave Decarlo, not just a sales men, but he was down to earth friendly. We sat in his office and when he talked to me I felt I knew him personally. More
Waste of time This company will not try to get you approved but will run your credit. Nice people and building layout but as for a car dealership this is the worst This company will not try to get you approved but will run your credit. Nice people and building layout but as for a car dealership this is the worst place to try to finance from that I have experienced yet. watch out More
From start to finish it was a great experience!!! This was the 3rd vehicle purchase we have made from J&M automotive. We keep going back do to the great service, quality of vehicles & most importantly This was the 3rd vehicle purchase we have made from J&M automotive. We keep going back do to the great service, quality of vehicles & most importantly the staff in it’s entirety. We would recommend this dealership to friends and family with no hesitation. Vinny Petta was our salesmen for this purchase, he was knowledgeable, personable & professional without being pushy!! Also Ken Nelson was a hoot who knows his business!! Thank you all it was a pleasure doing business with J&M!!! More
purchased 2 vehicles in two weeks, a mazda for our son,a jeep for us,everything was quick and easy,good price,good service,good selection, thanks james and team... in two weeks, a mazda for our son,a jeep for us,everything was quick and easy,good price,good service,good selection, thanks james and team... More
Straight Forward. J&M Automotive set a family business type vibe. They started off very professional and turned very family friendly afterwards. I see how they were abl J&M Automotive set a family business type vibe. They started off very professional and turned very family friendly afterwards. I see how they were able to pull a "Michael Jordan" with the massive 3x peat of "Dealer of the Year" dating back from 2017-2019. Also, from the jump they were very straight forward about everything. They want to make sure you like the car and have a full understanding on what you are paying for. They are open to work with you at your convenience, "Whatever works for you." type deal. These sales reps are very very busy from when they clock in till they clock out. They are there to work and not "Fiddle with their thumbs." So i respect them because of that. Everyone has a job to do at the end of the day, and they do it very well. They really want to make sure you are satisfied with the car you are considering on buying. Yes Sales Rep's do try to sell you a car, but they want to make sure you are happy with the BIG decision you are about to make. From my total experience i would say they are a Great Used Car Dealership. More
Awesome! Loved the experience! Everything went so fast and all my questions were answered completely. The people are very friendly and patient. Great car was p Loved the experience! Everything went so fast and all my questions were answered completely. The people are very friendly and patient. Great car was purchased! More
Quick, easy and fast. Best car buying experience we ever had. Sue was a pleasure to work with. Everything was done quick, easy and fast . No pressure. Would recommend this Best car buying experience we ever had. Sue was a pleasure to work with. Everything was done quick, easy and fast . No pressure. Would recommend this dealership with out question. More
I sold myself on a truck in their truck lot. This is an early review. I just purchased truck and have a long way to go with it. So far, the vehicle was purchased by J&M as a clean truck with low This is an early review. I just purchased truck and have a long way to go with it. So far, the vehicle was purchased by J&M as a clean truck with low miles, for a diesel. The 2016 Dodge Ram 1500 has a fully documented history, and “like new” appearance. I thank Rich Grassi, a salesperson, for politely handling my questions about truck and the comparison pricing of nearby dealerships. Rich went so far as to look up on the computer at the dealership the alternative similar model trucks that I could go and take a look at other Rich went so far as to look up on the computer at the dealership the alternative similar model trucks that I could go and take a look at other dealerships. Hey, they sold me on a warranty for two years, however, on a solid truck. I am satisfied. I will see them when it comes to service, and be happy to comment on my experience , furthermore, then and there. Thanks to J&M Automotive team, Arthur Jr More
J and m auto Bought a 2015 legacy from j and m on 5/25/2019. Couldn’t get to the dealer during the week because of my work schedule and Brad B the sales manager wa Bought a 2015 legacy from j and m on 5/25/2019. Couldn’t get to the dealer during the week because of my work schedule and Brad B the sales manager was courteous enough to bring the car all the way to my house after his shift just to let me test drive it. Couldn’t be happier with my experience at j and m. Ken f and Dannielle were also extremely helpful throughout the entire process in handling all the paperwork and explaining everything thoroughly and accurately. I highly recommend j and m to everyone looking for a new ride. You won’t be disappointed. More
They are great at what they do! I gave 5/5 because they made buying a new car easy! They communicated to me what i needed to do, what they can do to help, and I could tell that they I gave 5/5 because they made buying a new car easy! They communicated to me what i needed to do, what they can do to help, and I could tell that they worked hard to get deals that would be hard to beat. Rich was prompt, well spoken and easy to talk to. Ken was quick, informative and humorous. If I ever need another car, they would be the ones I ask for. More