J&M Automotive

Great Customer Service I had an awesome experience working with Luis. He helped me so much. The process was very easy and simple , would really recommend stopping by! Every I had an awesome experience working with Luis. He helped me so much. The process was very easy and simple , would really recommend stopping by! Every one was polite and welcoming. More

Great Experience! I stopped into J&M on my search for a used vehicle. I left with the exact vehicle I was looking for and very happy. I was introduced Dave Decarlio. Fr I stopped into J&M on my search for a used vehicle. I left with the exact vehicle I was looking for and very happy. I was introduced Dave Decarlio. From the beginning was very helpful and honest. I had a great car buying experience here! I would recommend J&M to anyone, for a great car buying experience. More

Excellent dealership After spinning my car on the highway in the snow, I went in search of AWD. I wanted a wagon, which cut down my choices, but J&M had an Audi A4 Avant t After spinning my car on the highway in the snow, I went in search of AWD. I wanted a wagon, which cut down my choices, but J&M had an Audi A4 Avant that fit my criteria. I emailed them and set up a time to come in. After about an hour drive, I arrive to find the A4 was already out front and on, waiting for me to test drive it. A few minutes in the car sold me. Rich was super friendly, knowledgeable, and fast at getting my info entered. He was upfront about everything and I never felt pressured at all. All told, I was out of there in an hour tops. The car was ready a few days later. They had put the car through a thorough inspection to ensure it was completely good to go. I went in for the paperwork, and it was done in a flash. They offered a warranty, but didn't pressure me when I decided to decline it. In about 30 minutes I had traded in my old car and was the proud owner of the Audi. Since my car is going to be registered out of state, I just have to go back for the plates once they arrive. One minor thing with the car cropped up. The rear wiper sprayer didn't work. So I emailed Rich, and just like that, he replied that when I go in for the plates, he'd get it taken care of. Cannot recommend J&M enough. More

Friendly, Knowledgable and Easy-going I always read reviews but rarely leave any. After working with Rich Grassi I felt compelled to leave a review because it was such a pleasant, easy-goi I always read reviews but rarely leave any. After working with Rich Grassi I felt compelled to leave a review because it was such a pleasant, easy-going experience. Rich was really knowledgeable about the car my wife and I liked, he was extremely helpful throughout the entire process and most importantly for us he was really easy-going and allowed us to go at our own pace early on during the decision-making process. No one likes a hard sell so it was such a nice experience to have Rich as an advisor. Once we decided to move forward with the car Rich and Ken were awesome in helping to secure the financing that was the best for our current situation. They presented us with our options and we moved forward and the process was great! We love the car and will definitely be back to J&M in the future. More

Straightforward & Friendly Luis was easygoing, honest, and very helpful with any questions we had. At no point did we feel hard pressed about any decisions we made. The entire p Luis was easygoing, honest, and very helpful with any questions we had. At no point did we feel hard pressed about any decisions we made. The entire process was simple and transparent, which eased a lot of the pressure that usually comes with buying a car. The car itself was diligently cared for and J&M was very flexible about when we could pick it up. Would highly recommend. More

Excellent Teamwork! Everyone works together to provide wonderful customer service! A quick response to our email on a Saturday evening started the process of purchasing o Everyone works together to provide wonderful customer service! A quick response to our email on a Saturday evening started the process of purchasing our car. Highly recommend this dealership. More

Amazing Service This is our 2nd car purchase from J&M Automotive and we couldn't be happier! Everyone was thoughtful, informative and friendly. I like that there wa This is our 2nd car purchase from J&M Automotive and we couldn't be happier! Everyone was thoughtful, informative and friendly. I like that there was no pressure or salesman chasing me around the lot! The entire process was quick and easy and their flexibility with pick up made the entire process quick and painless! I would HIGHLY recommend J&M Automotive to anyone looking to purchase a quality used car at a great price! More

Friendly, knowledgeable, low pressure Rich was a pleasure to do business with. There were no high pressure pitches, sales gimmicks, or any other BS you typically have to deal with at a use Rich was a pleasure to do business with. There were no high pressure pitches, sales gimmicks, or any other BS you typically have to deal with at a used car dealership. Will return and send friends as well. Thank you! More

"Great Experience" Had a great experience at J&M. I highly recommend you go see these guys! I highly recommend you see Vinny in sales and Steve in finance. Great guys!! Had a great experience at J&M. I highly recommend you go see these guys! I highly recommend you see Vinny in sales and Steve in finance. Great guys!! Made the car buying process very easy. Didn't try to sale me something I didn't want, very friendly, didn't sugarcoat anything. Great experience!! More

Highly Recommend Brad via J&M I was looking at different dealerships for my vehicle. The one I had been dealing with previously made me uncomfortable, the owner was not very nice a I was looking at different dealerships for my vehicle. The one I had been dealing with previously made me uncomfortable, the owner was not very nice at all, and only had complications because my down payment wasn't enough for him to accept my financing options. As soon as I put my information into the website for J & M Automotive Seth called me after hours to touch base with me. He then gave my situation to Brad. Brad from the start contacted me and kept in touch with me about the appointments and any updates I should have known about. The whole process was very quick and painless. They made me feel important and comfortable in my car buying endeavour. I recommend this dealership and especially Brad, he was wonderful. More