J&M Automotive
Naugatuck, CT
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1,805 Reviews of J&M Automotive
A welcoming change. This is our second vehicle from J+M automotive. Luis Rodriguez was my salesman . He is very knowledgeable about the cars that they sell and wasn't pus This is our second vehicle from J+M automotive. Luis Rodriguez was my salesman . He is very knowledgeable about the cars that they sell and wasn't pushy at all. My wife and I felt as though they treated us like family. Our Honda Accord had a slight shimmy on our test ride. Luis said that their service dept would look at it. They changed all 4 rotors and brake pads and since the tires were older they replaced all 4 also. Their service dept really cares about wanting to keep you and your family safe. I didn't even ask for these items but they took it upon themselves to do the right thing for their customers. I am very happy with this experience and my previous experience with purchasing my Nissan Pathfinder which has been excellent as well. I wouldn't hesitate in steering others to this gem of a dealership. Where many are lacking, J+M seems to do naturally. More
2 thumbs up I had a great experience from stepping in the door to driving off in my new jeep. i knew what i wanted when i got their, and they answered any questio I had a great experience from stepping in the door to driving off in my new jeep. i knew what i wanted when i got their, and they answered any question i had, and showed me only what i was interested in. They also got me alot better financing options than what i got on my own, and had no problem taking my trade in with negative equity. Over all they have nice vehicles at reasonable prices. and next time i shop used this will be the first place ill look. More
Professionalism at its best The amount of professionalism in this place is top notch. From the moment I stepped foot in the door from the moment I left with my new car - I felt r The amount of professionalism in this place is top notch. From the moment I stepped foot in the door from the moment I left with my new car - I felt relaxed. Nobody pushed me into a decision I didn't want to make. Seth very knowledgeable and easy to work with. I would recommended J and M to anyone!! More
Great Experience Highly Recommend This place has the best selection of clean cars in the area. I am not an easy customer to deal with, Steven handled me with care and patience. Taken m This place has the best selection of clean cars in the area. I am not an easy customer to deal with, Steven handled me with care and patience. Taken me on many test drives and printing out many car fax reports. He went above and beyond any dealership I've ever visited. The cars were all priced competitively and Steven gave me a fair value for my trade. I highly recommend this dealership and specifically Steven Magura to anyone in the market for a new vehicle. More
Satisfied customer Excellent customer service start to finish. I traded in my car 2008 car & drove home in a 2012 Hyundai Tucson same day. Thanks again Steve Magura Excellent customer service start to finish. I traded in my car 2008 car & drove home in a 2012 Hyundai Tucson same day. Thanks again Steve Magura More
Excellent Experience If your not working with SUE than your not car shopping the right way. I came in with a friend for him to buy a car and I was car shopping as well but If your not working with SUE than your not car shopping the right way. I came in with a friend for him to buy a car and I was car shopping as well but it was not the intent for the day. We came and looked at a few cars and ran into SUE and it really made our day and she worked with us as best as she could with answering all of our questions and just being honest about it everything. SHOUT OUT TO SUE!!!!! More
Wonderful experience This was the easiest and most professional used car buying experience I have ever had! They have a good selection of cars at reasonable prices- leavin This was the easiest and most professional used car buying experience I have ever had! They have a good selection of cars at reasonable prices- leaving no need to haggle. We were able to pull up to the lot, get the attention of the sales team, and test drive the cars we were interested in right away. We worked with Steve, who never made us feel like he was pushing a sale on us and spoke honestly. He was able to give us a fair trade in quote and financing options quickly and painlessly. The car we chose was new to the lot, so it wasn't detailed yet and needed new tires. J & M took care of us!! We put a deposit down on the car and when we came to pick it up the car had new tires, new brakes, and was in very clean condition ( there were other small repairs/replacements as well). Ken in finance was also a pleasure to work with- he explained everything very clearly and did not take long to get a through all the paper work. Overall, our family walked away feeling like we got a fair deal on a well inspected car. It was an excellent experience, I highly recommend J & M! More
Exceptional Experience Very easy process with a friendly atmosphere. Worked with Steve Magura, who was very professional and did a great job connecting with me along the way Very easy process with a friendly atmosphere. Worked with Steve Magura, who was very professional and did a great job connecting with me along the way. More
Great to work with So I bought a used 4WD pickup truck after seeing details on the J&M website and cars.com. It wasn't an easy deal. I live out of state, wanted the whee So I bought a used 4WD pickup truck after seeing details on the J&M website and cars.com. It wasn't an easy deal. I live out of state, wanted the wheels switched, asked too many questions -- which is my special charm. J&M staff was great throughout. They even put new tires on the truck, fixed a small body issue, etc. I bought the truck without ever seeing it in person, and it exceeded my expectations with the Big Day finally arrived. Oh, and the price was good. Staff from start to finish: Excellent. More
09 impala Very pleasant you walk in and meet a beautiful young lady dannielle at the front desk she offers you coffee and sets you up with a salesman I had th Very pleasant you walk in and meet a beautiful young lady dannielle at the front desk she offers you coffee and sets you up with a salesman I had the pleasure of dealing with Luis amazing guy and really knows what he is doing then we went over to ken who was very nice and helpful with all the banking stuff ...I had a wonderful visit and will be back again in the future More