J&M Automotive

A very pleasant experience I haven't had to purchase a vehicle in over 14 years. I was looking for a preowned vehicle and several people that I spoke with all mentioned /reco I haven't had to purchase a vehicle in over 14 years. I was looking for a preowned vehicle and several people that I spoke with all mentioned /recommended J. and M in Naugatuck . I want to check them out and they had a large selection of vehicles to choose from. I found one that fit my needs and the transaction was hassle free with no pressure, it could not have gone any smoother , just perfect. More

Professional and Knowledgeable tosay the least! Finally a dealer that employees salespeople that listen to your "needs and wants", without the typical selling tactics. One salesperson in particular Finally a dealer that employees salespeople that listen to your "needs and wants", without the typical selling tactics. One salesperson in particular, was Rich, very personable, knowledgeable ,and offered his expertise in vehicles and my finance needs. I told him I was just starting my shopping process and need to find a vehicle within the next month , since my lease was coming to an end. He still took the time to help me as if I was purchasing that day. I will be back for sure! More

Excellent Customer Service Sales rep Brad was excellent from beginning to the end , made me feel right at home. Will recommend to anyone looking to purchase used vehicle. Sales rep Brad was excellent from beginning to the end , made me feel right at home. Will recommend to anyone looking to purchase used vehicle. More

Great experiance again! This is the second car I have purchased from J&M. Rich makes the process easy and fast and the prices are very competitive.. I will be back. This is the second car I have purchased from J&M. Rich makes the process easy and fast and the prices are very competitive.. I will be back. More

Smooth transaction Smooth and easy transaction with the whole J&M crew. Friendly staff and no pressure, I would certainly recommend them to anyone looking to buy a pre- Smooth and easy transaction with the whole J&M crew. Friendly staff and no pressure, I would certainly recommend them to anyone looking to buy a pre-owned car. More

Excellent Customer Service He's a good and knows how to take care of his customers. Very friendly, has a good personality, and i would recommend him to my friends. He's a good and knows how to take care of his customers. Very friendly, has a good personality, and i would recommend him to my friends. More

"Its Simply called Integrity" Yes, buying a used car is a skeptical experience, especially if ever jerked around in the past. However, Rich Grassi welcomed me with a smile,and an Yes, buying a used car is a skeptical experience, especially if ever jerked around in the past. However, Rich Grassi welcomed me with a smile,and an intense listening ear despite my skepticism. He patiently proved to me he heard my needs and I actually bought two used cars from him that day! More

Awesome! Weve bought two vehicles from J&M over the past five-ish years. Our most recent purchase at J&M was my 2000 Mustang GT convertible (summer toy) from R Weve bought two vehicles from J&M over the past five-ish years. Our most recent purchase at J&M was my 2000 Mustang GT convertible (summer toy) from Ray. We were out shopping on a holiday just after hours and found it. After I sold the idea to my wife, I called the next day to make arrangements to take it out for a rip (make sure it was everything I thought it would be). By chance we got set up with Ray on the phone, he made sure it was all set for a time of our choice to take it out.. Ray was awesome! I made it clear we were looking for something fun, he came with us and stayed cool as we tested out the car's potential (even while we got reacquainted with driving stick-up and down rt 8). Not being familiar with that type of car, we had some concerns that Ray made sure were addressed prior to us signing the papers. Once we agreed to buy it, Ray said the car would go through a full check and be ready in a couple days. We picked up the car as promised, easy and exciting process, I think we sat with Vinny for a bit and had some laughs in there too. We've now had the stang for months and absolutely love it! Its been everything and more than I was hoping for, even my wife agrees! Our first vehicle from J&M we worked with Luis... He too was awesome. Although we didnt have a specific vehicle in mind, were knew we wanted a 4x4 SUV type of daily driver. We were trying all different vehicles out and Luis was totally cool with us sampling anything and everything. No pressure kind of shopping which is always appreciated when were unsure. Working with Luis everything was done as promised and we were happy with the service and attention we got shopping there. Now that my wife sees how fun the stang is to drive, hopefully well be back in the near future for a sporty daily driver! We'd be happy to work with anybody there and highly recommend to our friends to shop at J&M I wish more businesses were as honest as, did their job as well as, delivered as promised and were as fun to work with as J&M has been for us! Great job from everybody at J&M, keep up the hard work! More

Supper happy Our car shopping experience could not been any easier Richi was patient and listened to our needs.His costumer service was outstandng he was very hel Our car shopping experience could not been any easier Richi was patient and listened to our needs.His costumer service was outstandng he was very helpful as he assisted us in making the right purchase we are pleased with our honda and wanted to say thank you Richi we wil definitely be back to see you."Thank you" More

Great sales and service! This was my first time buying a car at j&m. Seth was great with everything! I would definitely recommend them! And the service dept was great to work This was my first time buying a car at j&m. Seth was great with everything! I would definitely recommend them! And the service dept was great to work with. More