J&M Automotive
Naugatuck, CT
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1,805 Reviews of J&M Automotive
Very impressive! Brad made my whole experience at J&M Automotive a pleasure. With his positive attitude and professionalism, he helped me find a really great little Brad made my whole experience at J&M Automotive a pleasure. With his positive attitude and professionalism, he helped me find a really great little car which I am enjoying very much. The other employees I met during this process were also very polite and helpful. Good job all! More
The best experience I had in years...... mike c The sales person I had was Sue she was fantastic made me feel very comfortable she made my whole transaction of getting a used car so smooth I don't t The sales person I had was Sue she was fantastic made me feel very comfortable she made my whole transaction of getting a used car so smooth I don't think I'll ever go anywhere else to buy another car. I just would like to say thank you again and keep up the good work I'm going to tell all my friends and family where to get their next car More
Sue was amazing! Sue was so patient and willing to help us with our needs for a new car when our daughter arrived. The whole process was quick and painless (which was Sue was so patient and willing to help us with our needs for a new car when our daughter arrived. The whole process was quick and painless (which was so important for two sleep deprived new parents). I would highly recommend J&M for anyone looking into purchasing a new (used) vehicle! Thank you Sue and thank you J&M! More
Awesome Great helpful people. Super selection of vehicles. No pressure to buy. Seth Brown and Joe Berger could not have been nicer. Would recommend to anyone. Great helpful people. Super selection of vehicles. No pressure to buy. Seth Brown and Joe Berger could not have been nicer. Would recommend to anyone. Thanks again for a wonderful experience. More
Pure Class My wife and I entered J&M Automotive yesterday with the intent on finding a reliable mode of transportation for her. After walking the lot, she found My wife and I entered J&M Automotive yesterday with the intent on finding a reliable mode of transportation for her. After walking the lot, she found a vehicle she was very interested in. We proceeded into the office area where we met Rich Grassi and explained our vehicle needs to him. We sat down for conversation and then Rich took her information. All through the process of applying for credit and discussing down payment etc, we felt the contact with him was never forced or a put on of friendly business discussion, as so often happens in car negotiation. When the application process was over and approval was given, we both thought of experience as very positive. She is looking forward to taking ownership of her new vehicle. We will highly recommend Rich and J&M Automotive to all we speak with if the subject of purchasing a new vehicle arises. More
Excellent Experience My car was failing and needed to get into something else quickly. The people at J&M automotive were extremely helpful. There was no pressure to purc My car was failing and needed to get into something else quickly. The people at J&M automotive were extremely helpful. There was no pressure to purchase anything. No tricks, no gimmicks. Pricing is fair as is. Best car buying experience I have ever had. My salesman Seth was super easy to talk to, knowledgeable, and very patient;Easy going. My biggest surprise was, it didn't matter where I was in the building, or the lot, everyone wanted to help, never felt that reluctance, like it was their job and they had to, felt very genuine. Someone even came over to help me make a coffee, from the machine. I got exactly what I wanted, The car was taken care of and cleaned. And I was driving my new, used car the next morning. Super efficient!!! Thanks J&M!!! More
Amazing!! Everyone there was great!! Customer service was outstanding !! Brad and Ken were fast, friendly and accurate and great with explaining everything to Everyone there was great!! Customer service was outstanding !! Brad and Ken were fast, friendly and accurate and great with explaining everything to me also Danielle was very hospitable and also very helpful we will defiantly be returning for future purchases!! More
Great place for used cars Friendly,helpful and honest. I would highly recommend based on service, honesty and prices. Brad was very helpful and friendly. Best used car dealer i Friendly,helpful and honest. I would highly recommend based on service, honesty and prices. Brad was very helpful and friendly. Best used car dealer in Western Connecticut More
Very friendly and enthusiastic! Ray was extremely friendly and eager to help me fit a car in my budget. He worked his magic and 2 days later I have a great family car for my boys. Th Ray was extremely friendly and eager to help me fit a car in my budget. He worked his magic and 2 days later I have a great family car for my boys. Thanks. Ray! More
Single Mom Bought a Car Alone!! This was the FIRST time I bought a car all by myself. No father, brother or (ex) husband telling what to get and why. I was nervous, to say the least. This was the FIRST time I bought a car all by myself. No father, brother or (ex) husband telling what to get and why. I was nervous, to say the least. But - Seth Brown made it so easy. He was laid back, and let me ask questions. He was also good natured about by NASCAR like test drive. It was a very positive experience and bonus, my credit union loan officer told me I got a fabulous deal!! 🍀💚😎 More