J&M Automotive

Never felt pressured! I was hesitant as I was walking in alone however; Steve M. Was great. I never felt pressed or haggled. I felt like he was honest and patient with my m I was hesitant as I was walking in alone however; Steve M. Was great. I never felt pressed or haggled. I felt like he was honest and patient with my many questions and requests. Even with my trade in and "few" must haves I was able to walk away with a car I loved and peace of mind that I made the right choice. Ken was no nonsense and easy to speak to. More

5-Star Service and a Reputable Dealer! I want to thank J&M for the exceptional customer service I recently received during my search for a used luxury vehicle. I came to J&M automotive afte I want to thank J&M for the exceptional customer service I recently received during my search for a used luxury vehicle. I came to J&M automotive after an unpleasant experience with another dealer, and was expecting the same uncomfortable environment I had come to associate with used car dealerships. I'd like to express how nice it was to have this perception changed by your salesperson, Rich. From the time I walked into J&M, my appreciation and trust started to develop. I could sense that Rich was not just trying to sell me a car but was a real "car guy." His wisdom and knowledge of vehicles on the lot was enormous and only rivaled by his contagious sense of humor and enthusiasm. I appreciated his useful opinions on several points when discussing older and later models with both favorable and unfavorable options, packages, etc. based on my needs. He was candid , and I respect that honesty. I believe that every business is built one customer at a time. Customer loyalty and trust are both earned through exceptional deeds and not just good salesmanship alone. This serves to confirm that you have earned my trust and loyalty. I will not hesitate to recommend your dealership to anyone searching the used car market! Again, thank you! More

First Time Buyer at J&M Found the staff to be very professional and was most impressed by the service department. It was a pleasure working with Rich...no pressure, answer Found the staff to be very professional and was most impressed by the service department. It was a pleasure working with Rich...no pressure, answered all of our questions and concerns. Overall, I would be confident in buying from J & M again. More

Easy, smooth, buying experience From the beginning to the end of the process, was easy and smooth. Steve Magura could not have been nicer and honest, no hard sell, always positive an From the beginning to the end of the process, was easy and smooth. Steve Magura could not have been nicer and honest, no hard sell, always positive and polite. Would not hesitate in buying another car from J&M. More

My salesman, Rich Grassi What are you wonderful experience I had buying this car. I found a sales person to be honest and giving me feedback over my feelings. He was patient What are you wonderful experience I had buying this car. I found a sales person to be honest and giving me feedback over my feelings. He was patient and understanding and I would recommend him without a doubt. Also when I picked up the car it couldn't have been easier. All my paperwork was done , and they would not let me sign anything until it was explained to me which I found refreshing. When I left there I felt I was leaving friends and especially Rich. I rated price 4 stars as we always want lower price. Not sure of name of finance person but he too was great. More

Trustworthy, Fast, Efficient I had recently moved to Connecticut for work and was in search of a reliable and honest car to get me from point a to point b. I am so grateful to hav I had recently moved to Connecticut for work and was in search of a reliable and honest car to get me from point a to point b. I am so grateful to have found J&M automotive to help me and my family get the car we were looking for immediately and help us finance it on day one. I would just like to thank the team for being kind, helpful, and efficient in my experience of finding a care. More

Great experience buying my 2010 Acura TL. Vinny and the rest of the staff at J & M were very helpful, friendly and easy to deal with. The whole experience went very smoothly, and they were ve Vinny and the rest of the staff at J & M were very helpful, friendly and easy to deal with. The whole experience went very smoothly, and they were very receptive when we had questions regarding the price, etc. This is my second car I have purchased from J & M! Thank you Vinny and Staff of J & M. More

First Time Buyer I came in this week looking to buy a vehicle. Everyone was polite and helpful, especially Brad, who was the salesman I had spoke to. He honestly made I came in this week looking to buy a vehicle. Everyone was polite and helpful, especially Brad, who was the salesman I had spoke to. He honestly made my car buying experience so much easier, and I was able to feel comfortable with my purchase, and I know I made the right choice by coming to J&M. The entire staff has a professional and positive attitude, and I know that in the future, I would more than likely come back to buy another car. More

Very impressive! Brad made my whole experience at J&M Automotive a pleasure. With his positive attitude and professionalism, he helped me find a really great little Brad made my whole experience at J&M Automotive a pleasure. With his positive attitude and professionalism, he helped me find a really great little car which I am enjoying very much. The other employees I met during this process were also very polite and helpful. Good job all! More

The best experience I had in years...... mike c The sales person I had was Sue she was fantastic made me feel very comfortable she made my whole transaction of getting a used car so smooth I don't t The sales person I had was Sue she was fantastic made me feel very comfortable she made my whole transaction of getting a used car so smooth I don't think I'll ever go anywhere else to buy another car. I just would like to say thank you again and keep up the good work I'm going to tell all my friends and family where to get their next car More